- Australia - Sydney Barangaroo Office
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge - more categories, more locations and more people.
Our Field and Retail Sales team ensures our machines are presented in an appropriate and consistent way that is recognisably Dyson, to clearly explain our technology and create the right customer experience. This builds our reputation and enables the team to deliver solid long-term sales strategies and plans, while recognising and taking advantage of shorter-term opportunities.
About the Role
The Field and Retail Sales Manager role is responsible for leading Regional Managers and Regional Development Managers (RDMs) across various locations.
The role drives in store consumer sales volume, grow sales revenue, gross margin and market share for Dyson and its retail partners across all categories sales. In addition, it ensures the strategic and tactical direction of in store sales plans are adhered to and provides consumers with an experience that aligns with Dyson’s vision.
Main responsibilities include but not limited to:-
Achieve team performance through effective people leadership, leading a team of up to 10 direct reports and 70 indirect team members (demonstrators)
Coach and develop your team, be in regular communication with the field, and drive seamless integration between the RDM's and instore teams
Contribute to and implement strategic plans that optimise retail opportunities and revenue growth, manage budgets, review customer account plans and overall sales vs targets, and actively manage and review in store coverage model to achieve your national sales goals. This will include reviewing RDM call coverage and cycles and working with your Regional Managers to ensure appropriate coverage of demonstrators
Carry out ongoing capability assessments to ensure your team are Experts in Dyson products and sales techniques and will work closely with the National Product Training Manager to deliver best in class development programs
The successful candidate will have a highly analytical approach with the ability to build strong working relationships with people at all levels. You are a strong team player capable of mobilising teams to achieve business plans and most of all, energetic, engaging using a positive approach.
Due to the nature of this role, travel will be required where possible and you will be expected to work up to 2 Saturdays a month (time can be taken in lieu)
Previous skills & experience:-
Demonstrated people leadership experience
Proven delivery of sustained sales results, preferably in a retail operations environment
High level experience of customer negotiations and dealings
Evidence of budget control and can demonstrate financial expertise
Proven influencing and leadership skills
Expert knowledge of all Microsoft Office applications especially PowerPoint and Excel
At Dyson, our people are at the heart of everything we do. We value you bringing your whole self to work – your authentic you. We believe that diversity and an inclusive team is what sets us about and brings about great ideas, innovation and growth.
Outside of a competitive salary package, our team members receive additional paid annual and personal leave, a generous above market parental leave offering and ongoing learning and development opportunities.
We have a vibrant and diverse culture that is geared towards recognition and realising ambition.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.