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General Sales Manager - West

Summary

Salary
Competitive
Team
Retail Sales
Location
Mumbai, India

About us

A key member of the Sales Leadership team, the role is pivotal in accelerating Dyson’s offline growth in the West region. The role looks for driving sales leadership across offline channels to lead and grow the sales in Western geography for Dyson India. 

About the role

Sales & profit delivery 

  • Provide hands on leadership across all offline sales channels to deliver the West business plan

  • Responsible for sales of all categories – Vacuum Cleaners, Air Purifiers, Personal Care and Lighting across the West region

  • Provide leadership to sales teams managing various channels - Dyson demos (EBOs), National key accounts like Croma, Reliance etc., Regional Key account standalones and chains, DTH, Salons

  • Manage all operational areas and activities required for sales delivery

  • Own customer experience and aim to deliver par excellence experience to customers

  • Responsible for delivering the overall P&L for West


Leadership and development of Sales teams

  • Lead and motivate a team of people to ensure that they are developed and challenged in their roles to maximise their potential (across Dyson Employees and 3rd party team members)

  • Understand aspirations, motivation of employees across different channels and keep them engaged

  • Support people strategies of people development, reward and resourcing

  • Coach, develop and lead direct reports in all areas of people management activity

  • Act as a role model to demonstrate the Dyson Way and develop capability


Collaboration across Functions & Sales team

  • Build strong partnerships with the Sales Leadership Team and other key colleagues/stakeholders 

  • Work in collaboration with Marketing team to curate and execute market relevant events to drive awareness and increase leads and footfalls across Demos, DTH, SIS, Beauty SIS, Salons

  • Ensure shared goals with Customer Service to ensure we are serving our customers.


Partner Management

  • Account management for West based National key accounts - Croma, Nykaa and Reliance

  • EBO management & expansion - Managing mall relationships, identifying key locations for expanding the demo footprint, nurturing retail partner relationships to run store operations

  • Managing and guiding distributor partners for expanding and growing regional key accounts


Retail Expansion – channel & geography

  • Lead the geographical expansion to densify quality outlet presence in Mumbai and expand operations in key cities of Maharashtra, Gujarat, MP, MKCG and Goa

  • Expansion to be planned across various channels – Demo, National & Regional Key accounts, Salons



About you

  • 9-12 years of hands on sales experience across multiple offline channels

  • Retail experience in EBOs and MBOs preferable

  • Experience in Beauty, Luxury or consumer electronics preferable

  • Sales experience in West geography preferable

  • Preferably MBA

Skills/Competencies:
  • Strong people leadership; builds capability and coaches team members
  • High level of communication skills both verbal and written
  • Well-developed interpersonal and relationship skills 
  • Enjoys a dynamic, fast-paced team environment; prepare to roll up sleeves. Must have a high growth mindset
  • Energetic, engaging and solutioning approach
  • Highest levels of integrity, honesty and excellence - attention to detail and accuracy 

Benefits

Dyson monitors the market to ensure competitive salaries, bonuses and pension contributions. Beyond that, you’ll enjoy generous leave, a allowances and medical care and insurance. But financial benefits are just the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fueling and realising ambition.
#LI-DYSON

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.