General Sales Manager

About Us:

Dyson is a global technology company with a unique philosophy, led by Sir James Dyson. We transform every category we enter with radical and iconic re-inventions that work, perform and look very different.

About The Role:

A key member of the Sales Leadership team, the role is pivotal in accelerating Dyson’s offline growth in the North region. The role looks for driving sales leadership across offline channels to lead and grow the sales in Northern geography for Dyson India.

Role & Responsibilities:

Sales & profit delivery

• Provide hands on leadership across all offline sales channels to deliver the North business plan
• Responsible for sales of all categories – Vacuum Cleaners, Air Purifiers, Personal Care and Lighting across the North region
• Provide leadership to sales teams managing various channels - Dyson demos (EBOs), National key accounts like Croma, Reliance etc., Regional Key account standalones and chains, DTH, Salons
• Manage all operational areas and activities required for sales delivery
• Own customer experience and aim to deliver par excellence experience to customers
• Responsible for delivering the overall P&L for North

Leadership and development of Sales teams

• Lead and motivate a team of people to ensure that they are developed and challenged in their roles to maximise their potential (across Dyson Employees and 3rd party team members)
• Understand aspirations, motivation of employees across different channels and keep them engaged
• Support people strategies of people development, reward and resourcing
• Coach, develop and lead direct reports in all areas of people management activity
• Act as a role model to demonstrate the Dyson Way and develop capability

Collaboration across Functions & Sales team

• Build strong partnerships with the Sales Leadership Team and other key colleagues/stakeholders
• Work in collaboration with Marketing team to curate and execute market relevant events to drive awareness and increase leads and footfalls across Demos, DTH, SIS, Beauty SIS, Salons
• Ensure shared goals with Customer Service to ensure we are serving our customers.

Partner Management

• Account management for North based National key accounts - Croma, Nykaa and Reliance
• EBO management & expansion - Managing mall relationships, identifying key locations for expanding the demo footprint, nurturing retail partner relationships to run store operations
• Managing and guiding distributor partners for expanding and growing regional key accounts

Retail Expansion – channel & geography

• Lead the geographical expansion to densify quality outlet presence in North
• Expansion to be planned across various channels – Demo, National & Regional Key accounts, Salons

About You:

• 15- 18 years of hands on sales experience across multiple offline channels
• Retail experience in EBOs and MBOs preferable
• Experience in Beauty, Luxury or consumer electronics preferable
• Sales experience in North geography is mandatory
• Strong people leadership; builds capability and coaches team members
• High level of communication skills both verbal and written
• Well-developed interpersonal and relationship skills
• Enjoys a dynamic, fast-paced team environment; prepare to roll up sleeves. Must have a high growth mindset
• Energetic, engaging and solutioning approach
• Highest levels of integrity, honesty and excellence - attention to detail and accuracy

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.