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Governance & Student Cases Officer


Regulatory and Compliance
United Kingdom - Malmesbury Office

About us

The Dyson Institute is a brand new higher education provider. Last year we were awarded New Degree Awarding Powers (the first higher education provider in the UK to receive the right to award degrees via this route), and our first cohort of Dyson Institute-registered students will join us in September. 

The Dyson Institute’s mission is simple: to build challenging and enriching educational experiences which are free, student-centric and aligned with the needs of industry. 

Our model is unique: we’re currently delivering one programme – a BEng (Hons) Degree Apprenticeship in Engineering. The programme is delivered entirely on the Dyson campus in Malmesbury. Students do not pay fees and are paid a salary. We’re determined to embrace best practice for quality in learning and teaching, to provide proactive, tailored health and wellbeing support and to rigorously uphold academic standards. We are pioneers developing a non-traditional programme of engineering knowledge, professional workplace application and personal leadership development. 

As an independent provider of higher education, The Dyson Institute will offer a student-centric education and experience, with high standards across every aspect of its provision. To help us do this, we’re building the capability of our Governance Team, ensuring that we can effectively monitor our compliance with registration requirements, meet the NDAPs criteria and uphold the core practices of the UK Quality Code for Higher Education

About the role

The Governance Officer will play a key role in the Governance Team, providing a broad range of support including committee support, regulatory body compliance, institutional policy development and enhancement and student cases.

The Governance Officer will lead on all matters relating to student cases: academic appeals, academic misconduct and student complaints, from initial receipt to producing annual submissions for the Office of the Independent Adjudicator for Higher Education.  

The Governance Officer will also act as a project coordinator across the portfolio of the Governance Team, working with other Institute teams to ensure successful delivery of project goals.


  • Support the organisation of key committees including Council and Academic Board through effective diary management, producing papers/reports and working with the Secretary to ensure all actions are completed by staff.
  • Implement the annual cadence of institutional policy development, including facilitating policy reviews, clarifying the rationale behind proposed policy changes and supporting the approval processes associated with policy changes.
  • Develop a calendar of training for staff that ensures all training expectations relating to policies and national developments are met and accurately recorded, including the creation of an e-learning framework.
  • Support the development of content for institutional policy training sessions.
  • Work with the Senior External Affairs and Development Manager on the delivery of the New Degree Awarding Powers project plan and provide administrative support to other key strategic projects.

Student Cases 

  • Manage the student cases portal, ensuring the accurate and timely processing of all cases, in line with the Institute’s policies and WMG policies where necessary.
  • Work closely with staff to arrange the necessary panel meetings, including providing necessary briefings to the Chair and other members before meetings. 
  • Where appropriate act as the Clerk to the student cases meetings, providing advice to the Chair on due process to ensure fairness.
  • Produce annual summary reports on all student cases to be presented to Academic Board and Council, which will also be submitted to the OIA.
  • Maintain strong working knowledge of the expectations of the OIA, including attending training/development days as required.

About you

  • Experience of producing written reports and analysing data in an education setting.
  • Understanding of administration and governance structures within a higher education institution.
  • Ability to act professionally and discretely when handling sensitive matters.
  • Understand the importance of due process and being able to be assertive to ensure process is followed. 
  • Ability to be involved in multiple work streams at one time and manage time accordingly.


  • 27 days holiday plus eight statutory bank holidays
  • Pension scheme
  • Performance related bonus
  • Private medical insurance
  • Life assurance
  • Sport centre
  • Free on-site parking
  • Subsidised café and restaurants
  • Discounts on Dyson machines

At Dyson, it's about more than our machines. We recognise that our success comes from our inventive people. We believe in including everybody and supporting you on your journey with us

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate. 

Closing date: 31 October 2021