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Head of Resourcing


Malmesbury - United Kingdom

About us

Dyson is a global technology company with a unique philosophy - to solve problems that others ignore, first. It transforms every category it enters with radical and iconic re-inventions that work, perform and look very different.

Five years ago 80% of Dyson’s business was full-sized vacuum cleaners. Today, its digital motor powered cordless vacuums, robots, Airblade hand dryers, bladeless fans, humidifiers, purifiers and heaters are powering its growth in 75 countries around the world. 2015 saw the addition of Jake Dyson Light to the portfolio, and in April 2016 Dyson took its biggest leap yet, revolutionising the world of health and personal care with the launch of the Dyson Supersonic™ Hairdryer and since then bringing new pioneering Personal Care machines to market through Dyson Airwrap and Dyson Coralle.


Dyson is rapidly expanding; in its new and core categories, and across all of its global markets. The next five years are going to be Dyson’s biggest and busiest yet. By 2025, there will be 100 new machines, 3 new product portfolios and Dyson’s headcount will have grown. With this pace of growth, these ambitious plans, and the complexities of global expansion, it is natural that Dyson is now thinking about the best ways to organise itself and manage its exciting new product ranges to best effect.

Dyson’s culture is unique; dynamic, inventive, technology-obsessed and decidedly un-corporate. The mindset is geared to constant change and Dyson’s pace brings constant challenge. It’s not easy or comfortable, but it’s this way of working that drives performance. Dyson suits people with the courage and resilience to find their own way, spotting opportunities where others don’t, and having the self-belief to persevere where others give up. “Good enough” isn’t good enough. Experiences are more important than experience. And attitude counts as much as aptitude.


Dyson Commercial is responsible for taking this amazing technology to market, explaining how our machines are different and their benefits. We never share the stage, where we demonstrate our machines and their superiority we win.

About the role

Based in Malmesbury, Wiltshire.

Our mission is to bring Dyson technology to life, to provide the imagery, films, content, experiences and service that explain our machines, their benefits and the problems they solve for our Owners. We create assets and journeys that help Owners discover, choose, purchase, learn about and solve issues they may have with our machines.

We also plan the Mission teams, resourcing them with the right talent, running the PMO, structuring the governance, reporting and prioritizing projects.

The Head of Resourcing role is a key part of the Planning and PMO leadership team. This role leads and manages the Commercial Resourcing function, a specialist team of four resource managers who are there to ensure our Mission teams are resourced with the right talent, globally, across all our Commercial Teams (Creative, Delivery, Planning, GTM, CSI, Retail, Media). The role is key in establishing, maintaining and improving our resourcing ways of working, ensuring our teams are utilized in the most efficient way, as well as managing cost control of Contingent workers across Commercial. Working closely with our PMO (Active) team, our Programme and Project Management team, and our Delivery Operations Team, in order to ensure the seamless co-ordination between prioritisation, governance, reporting and resourcing. This will enable the in-house creative, design, production, delivery and experience teams to provide the world-class solutions that Dyson is renowned for. These solutions power our growth and deliver world class experience that engage our Owners ensuring that they repeat purchase.

Reporting into the Global Planning and PMO Director, the two of you will form a solid alliance that ensures the agile, mission-based design is resourced in a way that meets Dyson’s iterative and unique development framework. You will need to enable our in-house teams to have the space to deliver unique Dyson assets that grow our reputation and fuel our Commercial growth.

Your role will be hands-on. You’ll liaise with key business stakeholders, understand the demand from the Channels (including CoEs), resource this demand into Mission based teams, prioritise Mission backlogs and enforce adherence to the resourcing process, and agile ways of working, ensuring our teams are resourced in the most efficient way. You will need to have a deep knowledge and understanding of creative development and production processes, and to know how to assign, manage and nurture teams.

  • Managing a team of resource managers who each ‘own’ the curation of the Mission teams, ensuring that they are resourced with the right skills to deliver on the objectives of the Mission
  • Work closely with Planning, Delivery, Channel, CoE, CSI & Media leads to ensure that the demand is resourced.
  • Responsible for managing resource management systems, ensuring they are up to date with team allocation and forecasting, as well as ensuring weekly resource reporting is in place.
  • Responsible for utilising and maintaining a skills based dataset that informs what skills our talent have and ensuring a timely rotation across Mission types to get the best output and run the teams at their most efficient
  • Responsible for Planning & Ops BAU & Creative freelancers, including budget tracking, Guidant adaptation by planning & delivery teams, and Guidant approvals.
  • Responsible for identifying potential resourcing risks/issues and ensures mitigation is in place.

About you

You and what you’ll need to succeed

  • 10+ years of resourcing experience within a creative services group/inhouse agency or at a creative agency
  • Experience managing and onboarding freelancers and contractors
  • Experience working on projects with a high volume of deliverables
  • Experience of key Resourcing systems and solid experience in how to set-up, manage and run effectively to get the most return from our resource
  • Extreme attention to detail and organization
  • Experience managing resourcing budgets, with proven cost control record
  • An organizer who can impose systems and order
  • Confidence to make clear and well-thought recommendations to influence decisions
  • Calm, considered approach and be able to cope with a very busy workload
  • Good communication skills (clear communication, knowing when to communicate what to whom) and ability to develop working relationships easily
  • Good team manager with career development plan for direct reports
  • Calm, considered approach and be able to cope with a very busy workload
  • Ability to manage upwards in a timely and constructive manner


  • 27 days holiday plus eight statutory bank holidays
  • Pension scheme
  • Performance related bonus
  • Private medical insurance
  • Life assurance
  • Sport centre
  • Free on-site parking
  • Subsidised café and restaurants
  • Discounts on Dyson machines


Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.