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Head of Resourcing


Project and Programme Management
United Kingdom - Malmesbury Office

About us

Dyson is a global technology company with a unique philosophy - to solve problems that others ignore, first. It transforms every category it enters with radical and iconic re-inventions that work, perform and look very different. 

Dyson’s culture is unique; dynamic, inventive, technology-obsessed and decidedly un-corporate. The mindset is geared to constant change and Dyson’s pace brings constant challenge. It’s not easy or comfortable, but it’s this way of working that drives performance. Dyson suits people with the courage and resilience to find their own way, spotting opportunities where others don’t, and having the self-belief to persevere where others give up. “Good enough” isn’t good enough. Experiences are more important than experience. And attitude counts as much as aptitude.

Dyson Commercial is responsible for taking this amazing technology to market, explaining how our machines are different and their benefits. We never share the stage, where we demonstrate our machines and their superiority we win.  The next period of Dyson’s growth will see us taking our technology into more markets, doubling the business and quadrupling Direct. It will see our Owner base grow rapidly and a focus on both acquiring more Owners and retaining the Owners we have. 

About the role

Based on site 5 days a week at our superb campus in Malmesbury, Wiltshire.

The Head of Resourcing role is a key part of the Planning and PMO leadership team. This role leads and manages the Commercial Resourcing function, a specialist team of four resource managers who are there to ensure our Mission teams are resourced with the right talent, globally, across all our Commercial Teams (Creative, Delivery, Planning, GTM, CSI, Retail, Media). The role is key in establishing, maintaining and improving our resourcing ways of working, ensuring our teams are utilized in the most efficient way, as well as managing cost control of Contingent workers across Commercial. Working closely with our PMO (Active) team, our Programme and Project Management team, and our Delivery Operations Team, in order to ensure the seamless co-ordination between prioritisation, governance, reporting and resourcing. This will enable the in-house creative, design, production, delivery and experience teams to provide the world-class solutions that Dyson is renowned for. These solutions power our growth and deliver world class experience that engage our Owners ensuring that they repeat purchase. 

Day to day:

Your role will be hands-on. You’ll liaise with key business stakeholders, understand the demand from the Channels (including CoEs), resource this demand into Mission based teams, prioritise Misison backlogs and enforce adherence to the resourcing process, and agile ways of working, ensuring our teams are resourced in the most efficient way. You will need to have a deep knowledge and understanding of creative development and production processes, and to know how to assign, manage and nurture teams.

Areas of responsibility:

  • Managing a team of resource managers who each ‘own’ the curation of the Mission teams, ensuring that they are resourced with the right skills to deliver on the objectives of the Mission 
  • Work closely with Planning, Delivery, Channel, CoE, CSI & Media leads to ensure that the demand is resourced.
  • Responsible for managing resource management systems, ensuring they are up to date with team allocation and forecasting, as well as ensuring weekly resource reporting is in place.
  • Responsible for utilising and maintaining a skills based dataset that informs what skills our talent have and ensuring a timely rotation across Mission types to get the best output and run the teams at their most efficient
  • Responsible for Planning & Ops BAU & Creative freelancers, including budget tracking, Guidant adaptation by planning & delivery teams, and Guidant approvals.
  • Responsible for identifying potential resourcing risks/issues and ensures mitigation is in place.

You will be a key member of the Planning and PMO leadership team and will need to work cross functionally to achieve the best results. You will work with the following teams:

  • Channels, CoE and Market teams. Your internal customers you’ll work with to resource the prioritised demand.
  • Finance & HR. To ensure we are drawing down on our contingent worker budgets and managing resource needs (perm and contingent)  in a timely manner
  • Delivery leads – to ensure that the Production requirements are adequately resourced
  • Digital Demand and Experience Design. To ensure that the right resource is allocated to support the solutions they need to design and deliver.
  • Creative. To ensure that we allocate and rotate resource below Category CD level to the right Missions

About you

  • 10+ years of resourcing experience within a creative services group/inhouse agency or at a creative agency
  • Experience managing and onboarding freelancers and contractors
  • Experience working on projects with a high volume of deliverables
  • Experience of key Resourcing systems and solid experience in how to set-up, manage and run effectively to get the most return from our resource
  • Extreme attention to detail and organization
  • Experience managing resourcing budgets, with proven cost control record
  • An organizer who can impose systems and order
  • Confidence to make clear and well-thought recommendations to influence decisions
  • Calm, considered approach and be able to cope with a very busy workload
  • Good communication skills (clear communication, knowing when to communicate what to whom) and ability to develop working relationships easily
  • Good team manager with career development plan for direct reports
  • Calm, considered approach and be able to cope with a very busy workload
  • Ability to manage upwards in a timely and constructive manner


  • ​27 days holiday plus eight statutory bank holidays
  • Pension scheme
  • Performance related bonus
  • Private medical insurance
  • Life assurance
  • Sport centre
  • Subsidised café and restaurants with free lunches and hot drinks
  • Discounts on Dyson machines
  • Free on-site hair salon
  • Free on-site concierge service
  • Wellness programme


At Dyson, it's about more than our machines. We recognise that our success comes from our inventive people. We believe in including everybody and supporting you on your journey with us

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.