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Head of Retail Sales


Customer Service and Inside Sales
Switzerland - Zurich Office

About us

Dyson is a global technology company founded in 1993 in Malmesbury, UK. Over 14,000 people, including James Dyson himself, spend their days strategizing, inventing technology and telling the Dyson story to the world. It's all about better ideas and better technologies to solve other people problems.

Since 1998 Dyson has been in the Swiss market. Over 50 people are responsible for the marketing and selling of all our Dyson products.

About the role

As Head of Retail Sales, you are leading the Swiss Sales team. You are responsible for the execution and specification of the sales strategy and development of the Swiss business for the different market segments and product categories resulting into a healthy development of the pipeline.

  • Profit & Loss responsibility for Indirect retail partnerships in the Swiss market

  • Responsibility of all commercial elements including pricing, range, customer service and contract negotiations

  • Accurate submission of financial reports on a monthly basis (Profit & Loss, Latest Estimate)

  • Forecast submission for sales volumes and forecast accuracy

  • Networking and building relationships with key stakeholders in the industry

  • Submitting annual strategy plans for the region via the five-year plan and budget process

  • Develop and execute together with the Head of Marketing an exciting marketing strategy with a strong focus on events and digital

  • Manage process for monitoring and interpreting sell out data on a weekly/ monthly basis with clear call to action to improve executions and results

  • Inspiring, leadership and motivation of the of field and trade marketing team through regular feedback, personal development plans and objectives

About you

  • Degree educated with a min. of 10 years sales experience in a high performing environment; some of which must be with a strong consumer brand

  • Proven delivery of sales results

  • High level experience of customer negotiations

  • Evidence of budget control and can demonstrate financial expertise

  • Analytically minded, able to work with KPIs and trackers

  • Experience in the CH market is an advantage

  • Methodical business planning capability

  • Ability to influence at a senior level and gain the confidence across all areas of Dyson

  • Strong team player capable of building and motivating teams

  • Self-starter who can act independently with high integrity and who sees things to completion

  • Strong commercial acumen

  • Assertive, prepared to see through plans and overcome objections

  • Strong influencing and negotiation skills

  • High level of communication skills both verbal and written (in English & German, French and Italian of advantage)

  • Willingness to travel


  • Agile working 

  • modern office space in Sihlcity 

  • company pension scheme 

  • Performance related bonus 

  • Relaxed dress-code 

  • Discount on Dyson machines and Corporate Benefits 

  • EAP (Employee Assistant Programme) 

  • Internal training opportunities 

  • Regular employee events such as Christmas parties, summer party, etc. 

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.