Intelligent Automation Demand Manager

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people.

Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.

About the role

This role forms a critical part of success for the Intelligent Automation capability at Dyson Business Services (DBS) and an enabler of the future operating model, It will be focused on generating intelligent automation demand, reporting directly to the DBS Head of Intelligent Automation Delivery.

The continuous demand for valuable pipeline of automation opportunities as well as the increase in the discovery engagement of Dyson senior stakeholders requires a strong leader of the demand team who will continue building the most effective business analysis framework, drive and coordinate the operational actions of the team of business analysts, being also a people manager driving the team’s continuous growth and development.

The DBS organization provides process and service excellence to support the Company with a goal of delivering strategic value, innovating and enhancing services over time to meet the changing needs of the business. The Intelligent Automation Demand Manager should have a transformational mindset, high communication skills and expertise in analysing complex business processes from the end-to-end perspective. This person is an expert in stakeholder management and securing the digital enabling information from senior stakeholders and their subject matter experts. They will know how to convert the obtained information into end-to-end transformation opportunities.

You will be responsible for:

• Working with Head of Intelligent Automation on the demand management and business analysis framework, method and approach (mapping, assessment, qualification, prioritization),

• Working with Dyson senior stakeholders, Global Process Owners and subject matter experts through workshops aimed at exploring transformational potential of their respective areas.

• Challenging status quo of “As Is” processes and proposing new solutions with actionable recommendations

• Identifying pain points and improvement opportunities

• Exploring automation solutions with intelligent automation solution architects that will best address particular business needs

• People managing the team of business analysts, driving their operational work as well as personal growth and development

• Promoting digital innovation to transform the way people work and improve experience of customers using services of DBS

About You

• An automation business analysis and demand generation expert with experience in Shared Services organisation

• Experienced in identifying end-to-end automation opportunities, enabling process redesign and applying innovative and creative solutions to solve issues

• Experienced working with RPA software (UiPath preferred) and Intelligent Automation (IDP, virtual assistants, ML) to be able to influence solution and showcase value of automation

• Experience in managing teams of business analysts

• Experience in developing demand management framework

• Excellent inter-personal communication skills

• Excellent written skills

• Energetic and assertive, collaborative, resilient and motivated by challenges 

• Comfortable with ambiguity

Benefits

Financial

• Performance related bonus

• Life Assurance​

• Accidental Death and Dismemberment Insurance

• Pension scheme with competitive employer contributions

• Recognition Program

• Holiday Allowance

Lifestyle

• Free fruit delivered for office staff, free coffee and tea

• Cafeteria Benefit – wellness programme, cinema tickets, Multisport card etc.

•  Dyson on-site canteen with discount meals for employees

Health

• Medical: Employee cover + opportunity to buy additional cover for family

• Employee Assistance Program for employee and dependents

• Reimbursement for costs of eyeglasses (every 2 years)

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.