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Internal Sales Team Leader


Business Development
United Kingdom - Bristol Office

About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations, and more people. Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.

Our Sales team ensures our machines are presented in an appropriate and consistent way that is recognisably Dyson, to clearly explain our technology and create the right customer experience. This builds our reputation and enables the team to deliver solid long-term sales strategies and plans, while recognising and taking advantage of shorter-term opportunities.

About the role

  • The role of Inside Sales Team Leader is an important one for Dyson Professional GB&I and all stakeholders in the business who rely on the business development teams to achieve their financial targets.
  • Working within a highly competitive B2B environment, you will lead a Team consisting of Inside Sales and Aftersales and Care Executives to prepare and execute strategic, targeted activity, to generate new opportunities and business for the Dyson Professional (b2b) channel. This will involve fielding inbound leads, undertaking outbound prospecting activity and supporting our Field Business Development teams.
  • Lead, drive and coach the Inside Sales Team on;
  • Company research identifying key players and Decision Makers using existing CRM, LinkedIn and/or online search engines
  • Researching business trends and initiatives to understand where Dyson will support their business visions
  • Preparation of robust monthly outbound Call Plans dedicating specific time to the areas that need your dedication and focus
  • Completion of a prospecting Pass System proven to generate more success than sporadic contact attempts
  • Regular reviews with ‘POD’ (cross-functional Team) members to assess the success criteria from activity to stop/start/continue in line with results
  • Work with the commercial marketing team to refine lead generation as required
  • Being KPI driven with a minimum expectation of delivery against each one
  • Achieve stretching pipeline generation, sales revenue, profit contribution and conversion targets
  • Develop and grow your own and the Team pipeline of opportunities within key business verticals
  • Regular coaching reviews with your Line reports in respect of quality of communications and engagement (in line with the agreed activity in POD)
  • Being the go-to person in your POD for admin tasks relating to order generation and processing, servicing requirements and support
  • Being accountable for your own performance and highlighting where you need support as soon as you need it

About You

  • At least three years of Sales team leadership experience
  • Experience in a B2B sales environment
  • Experience in operations, sales order processing & logistics
  • Excellent lead generation skills
  • Results driven
  • A Leader, mentor and collaborator
  • Knowledge of CRM systems (ideally Salesforce) and LinkedIn
  • A strong relationship builder, effective communicator and negotiator, highly analytical, able to overcome objections, a confident presenter, target-driven, articulate, and passionate
  • Autonomous, able to plan, lots of self-discipline, and the ability to recognise when something isn’t working well


Financial benefits:

  • Performance related bonus 
  • Company paid Life Assurance 
  • Discounts on Dyson machines 
  • Competitive pension scheme 
  • Purchase additional holidays  

Lifestyle benefits:

  • 27 days holiday plus statutory bank holidays 
  • Free bus travel to and from Malmesbury campus from Bristol, Chippenham and Swindon 
  • On-site parking 
  • Endless free coffee and tea, and a free lunch  
  • Free on-site hair salon 
  • On-site lifestyle Assist 
  • Electric vehicle scheme  

Health benefits:

  • Private Medical insurance for all employees 
  • Employee Assistance Program for employee and dependents 
  • Digital GP and prescription service 
  • Fertility treatment support 
  • On-site gym and sports Centre 
  • On-site wellbeing Centre 


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.