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IT Manager/Business Partner - ANZ


Information Technology
Australia - Sydney Barangaroo Office

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people.

About the Role

The IT Manager/Business Partner within ANZ has full end-to-end responsibility of IT within the designated geography. The objective of this role is to mature the business capability across the geography through the innovative use of technology solutions, enabling our markets to continue to grow in terms of volume, market share, revenue and profit.

IT is critical to Dyson business success and this is especially true as we expand our product range and global operations. By successfully deploying and operating performant, scalable and appropriate business solutions, Dyson is able to operate profitably and compete effectively in the face of intensifying global competition.

In the digital age, the IT function seeks to positively transform the business through utilisation of innovative technology solutions and these solutions must be delivered at speed, releasing tangible business value as Dyson continues to grow. IT solutions must support the refinement of the existing core business model whilst also facilitating new revenue opportunities.

Main responsibilities include but not limited to:-

  • End-to-to end, full accountability for all aspects of IT within ANZ including multiple operational locations c.300+ multi-functional employees (including subsidiary HQ, retail stores, service centres, distribution and call centres)

  • Partnering with the ANZ business stakeholders to deliver IT solutions and services aligned to the business vision and mission objectives

  • Oversee, define and drive the ANZ strategy and roadmap, in conjunction with Global IT teams, to deliver stable, predictable and cost-effective (to budget) IT services

  • Manage local IT teams within ANZ markets - attracting, selecting, retaining & developing talent

  • Driving the delivery of ANZ regional Information Technology (IT) initiatives that optimizes quality and cost-efficient business and operational outcomes

  • Designing, developing, implementing and coordinating systems, policies and procedures in line with the global IT strategy, working closely with the Group IT functions

  • Project Management - co-ordination of the estimation, planning, tracking and execution of local IT solutions

  • Business Analysis, capturing, documenting and presenting business requirements

  • Consistently leveraging IT to add value to the business and make working more efficient and effective

  • Providing an exceptional IT service culture that really delivers for the organization and all stakeholders

  • Awareness and guidance of country specific legal and mandatory requirements impacting technology deployment or operations

  • Developing and maintaining strong relationships across all functions of the business, with local and global stakeholders, and establishing creditability and expertise across the Leadership Team

About You

With experience in a similarly dynamic, international role and complex organisation, you’ll have a proven working knowledge of leading an IT function in the market, working as part of a regional/global matrix managed team. You have excellent organisational and planning skills coupled with cross functional team management skills. You have the ability to work in a fast paced and challenging environment, have a strong drive and motivation and the willingness to travel within APAC & to the UK (10% of working time).  You will have strong decision-making abilities and willingness to make timely yet well-informed decisions regarding business strategy, direction and tactical delivery along with a strong customer focus where you develop and maintain customer relations with internal stakeholders.

Previous skills & experience:-

  • Solid experience as an IT Manager/Business Partner or similar

  • Degree educated (BSc/BA/B.E. in relevant field, Computers / IT desirable)

  • Experience of Marketing, Sales & Customer Service business processes / capabilities inc. Ecommerce, Retail and Customer Relationship Management (CRM)

  • Project & Programme Management – a proven track record of delivery - managing multiple and concurrent programmes / project scope, on time and to budget

  • Establish strategic direction - maintain a highly energized and innovative organisation, providing the resources necessary to effectively and efficiently execute delivery

  • Highly skilled in business partnering and relationship management working closely with customers and the IT delivery teams

  • Cross functional partnerships – identify, analyse and develop partnerships through collaboration and facilitation

  • Building a successful team - people management skills and a proven track record of building and managing an effective team, motivating others, promoting a productive work environment, listening to others and managing performance

  • Have experience of conducting business globally

  • Skilled in the process of vendor assessment through formal tender processes

  • Experienced in global vendor management

  • Global work experience - including APAC & UK (desirable)

  • Experienced in the formal use of Agile delivery methodologies (desirable)

  • Salesforce CRM, SAP eCommerce, Magento platforms (desirable)

  • SAP ECC / S4 HANA (desirable)

  • Marketing Technologies (desirable


At Dyson, our people are at the heart of everything we do. We value you bringing your whole self to work – your authentic you. We believe that diversity and an inclusive team is what sets us about and brings about great ideas, innovation and growth.

We have a vibrant and diverse culture that is geared towards recognition and realising ambition. 


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.