Junior Account Manager

About us 

Our National Accounts team epitomise the entrepreneurial spirit that has defined Dyson since day one: ambitious, commercially savvy, and strategically agile. We work with some of the world’s biggest retailers  driving innovative ways to put our technology into more hands. It involves overseeing many different retail areas – from instore fixtures to online activation. We are constantly driven to see clearer solutions and drive better sales & we are now recruiting.

About the role 

1. Volume & P&L Targets

• Manage the regional Ireland customers to deliver against an agreed set of volume and value KPIs to achieve market share targets

• Develop an annual account plan that sets out the key strategic aims for Dyson and the retailer

• Agree, update, communicate and administer all areas of the promotional planning cycle 

• Manage an A&P budget in line with forecasts and promotional activity

• Maintain customer forecast through the required tools (Anaplan) to ensure full visibility and accuracy of expected plans and sales

• Deliver an accurate 12-month rolling forecast that accounts for; sales trends, promotions, seasonality, distribution changes, NPD and product exits. 

• Understand retailer profitability through the regular use of a margin tracker

2. In-store & Digital Execution

• Ensure all in-store and digital execution maximizes the shopper experience and maps to the plans as determined with the customer

• Maximise shopper and consumer understanding through category management

• Communicate activity to the field regularly working with RDMs and BDM to ensure activation in retailers and within the Expert & Stylist population

• Use data regularly from the field reporting in Repsly to improve compliance and in store standards

• Provide the field with the necessary tools to guarantee high levels of execution

• Ensure that NPD roll out across the retailer is of a high standard

• Work with RDMs to continuously improve the shopper and consumer experience through ensuring 3P doors maintain SD compliance, in-store, on-line and in the ongoing training of 3P store-staff, attending meetings with RDMs both internally and externally as required

• Work With Digital Marketing Manager to ensure full SD compliance online and that all campaigns are executed to highest standard online

3. Compelling customer presentations

• Construct ‘Winning Customer proposals’ and deliver the Dyson agenda through all mediums and to all touchpoints within the customer

• Hold regular face to face meetings with all core contacts focusing on the retailer buying Team and covering all key aspects impacting the success of Dyson

• Organise and deliver Quarterly Business Reviews between senior personnel from the retailer, linking in to the Dyson team as appropriate, with an annual top2top with the senior retailer and Dyson team

• Work with internal departments to drive through agreed customer initiatives

4. Retailer/Dyson partnerships

• Effectively manage a network of contacts within Dyson and the retailer across different functions, ensuring all cross functional links deliver against the required priorities

• Ensure Supply chain KPI’s and efficiencies are set and delivered against.

5. Annual Terms Negotiations

• Align the organisation to your account and negotiation objectives

• Work to achieve Pan European Pricing Terms within the retailer

• Communicate and deliver against an agreed timetable

6.  Teamwork & People

• Lead through example and demonstrate leadership in all team meetings

• Coach and motivate less experienced Account Managers or Regional Development Managers

• As required deliver against any line management requirements, setting the agenda and targets with ongoing performance management as required

7.  Other Duties

• Supporting the Senior Account Manager, create a strategic plan for medium- and longer-term planning with your customers

• Relish the opportunity to pick up new activities that fall broadly in the purpose of the role

• Fix things that you can see need fixing

• Identify problems and find solutions.  

About you

• Strong account management experience for a high-profile brand

• Proven delivery of sales targets

• Worked with and contributed to a high performing sales team

• Has been exposed to senior level account negotiations

• Evidence of forecasting across multiple product lines

• Level of financial acumen and commercial awareness

• Working knowledge of the Retail industry, either with an electrical manufacturer or other

• Strategic planning capability

• High level of communication skills both verbal and written

• Excellent relationship builder

• Analytical skills

• Influencing and negotiation skills 

• Excellent personal and business presentation skills 

• Strong team player capable of motivating diverse teams 

• Financial acumen

• Competent people manager

Competencies

• Self-starter who sees things to completion

• Entrepreneurial flair

• Energetic, engaging and positive approach

• Assertive, prepared to see through plans and overcome objections

• Intelligent, quick-thinking, alert

• Calm, logical, comfortable with all levels

• Results driven

• Passionate

• Leadership ability 

Benefits

• Discretionary bonus

• Pension scheme

• 27 days holiday 

• Access to reduced rate gym membership in office location

• Discounted Dyson machines

• On-site parking

• Employee Assistance Programme support

• Life Assurance

• (Private Medical)

• (Private Dental)

#LI-DYSON

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.