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Key Account Manager - Belgium

Summary

Salary
Competitive
Team
Business Development
Location
Belgium - Antwerp Office

About us

Dyson is a global technology company founded in 1993 with a unique philosophy - to solve problems that others ignore. The company is known for surprising new inventions that defy convention.

From the world's first bagless vacuum cleaner, to air purifiers/fans without rotor blades, to our hair styling products that enable professional styling at home just like at the hairdresser: We continue to develop relentlessly - our products inspire every technology fan and make household and co. an experience!

Our culture is unique; The mindset is geared to constant change and Dyson’s pace brings constant challenge. Dyson suits people with the courage and resilience to find their own way, spotting opportunities where others don’t, and having the self-belief to persevere where others give up.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

About the role

Belgium has been identified as the key area of growth for the BeNeLux region. Today our Direct Physical and Beauty footprint is limited but offers great potential.

The purpose of this role is to concentrate on comprehensively developing new business within the market. Initially, this position will report to the Head of Key Account Management, with the potential to report to the Head of Retail and Sales in the future, depending on growth and scope

The core of this role will be to identify new business opportunities for our Direct Retail, Beauty Retail and within Electrical Retail and to work alongside each stream from identification to implementation. Additionally, the role requires acting as the central point of contact for all Belgium-based initiatives, including events, public relations, collaborations, and local partnerships.

Accountabilities:

Identify and drive new business in Belgium

  • Owning the strategy development for new business in Belgium

  • Drive Dyson's presence and sales in the beauty retail sector across Belgium for Direct and Indirect business streams

  • Develop and execute strategic business plans to expand Dyson's market share in the beauty retail industry

  • Establish and nurture strong relationships with key stakeholders, including retailers, distributors, and strategic partners.

  • Analyze market trends, consumer behavior, and competitor activities to identify opportunities for growth.

  •  Collaborate with cross-functional teams to ensure alignment of product strategies with market demands.

  • Lead negotiations and contract discussions to secure advantageous partnerships for Dyson.

  • Conduct regular market research to identify emerging opportunities and potential challenges.

  • Provide insights and feedback to internal teams for continuous product and strategy improvement.

  • Achieve and exceed sales targets, contributing to overall business growth and profitability. Proven experience in business development within the beauty retail sector. - Strong understanding of the Belgian beauty retail market and industry dynamics. - Excellent negotiation and communication skills. - Ability to build and maintain relationships with key decision-makers. - Analytical mindset with a data-driven approach to decision-making. - Results-oriented with a track record of achieving and exceeding sales targets. - Self-motivated, proactive, and adaptable to a dynamic business environment. If you believe you have the skills and experience to drive Dyson's success in the beauty retail sector in Belgium, we invite you to apply and be a key contributor to our innovative and dynamic team.

Deliver sales and profitability targets:

  • Deliver sales and gross margin targets in line with budget for new business

  • Deliver an accurate twelve-month rolling forecast that accounts for sales trends, promotions, seasonality, distribution changes, NPD and product exits for new business

  • Agree, update, communicate and administer all areas of the promotional planning cycle

  • Manage a promotional budget in line with forecasts and retail activity plan

  • Manage costs & investment to maximize profitability across account portfolio

Influence internal and external stakeholders with impact to deliver results:

  • Establish and maintain effective ways of working & communicating with Indirect Sales Team, Direct Retail Team, Marketing, Operations Team and other key internal stakeholders to deliver joint success in a matrix focused structure.

  • Ensure Supply chain KPI’s and efficiencies are set and delivered against.

  • Handle objections and hold other key stakeholders to account to meet targets and deliver joint activities whilst maintaining relationships.

  • Deliver clear, concise, motivational, and influential communication through multiple mediums (spoken, email, 1:1, group, presentation)

About you

  • Proven experience in business development within the beauty retail sector.

  • Strong understanding of the Belgium beauty retail market and industry dynamics.

  • Excellent negotiation and communication skills

  • Ability to build and maintain relationships with key decision-makers.

  • Analytical mindset with a data-driven approach to decision-making.

  • Results-oriented with a track record of achieving and exceeding sales targets. - Self-motivated, proactive, and adaptable to a dynamic business environment.

  • Proven delivery of sales targets

  • Worked with and contributed to a high performing sales team

  • High level of account negotiations

  • High level of commercial awareness

  • Planning, Forecast Control across multiple product lines

  • Working knowledge of the Retail industry with a focus on beauty, either with an electrical manufacturer or other

  • Degree preferred

Skills:

  • High level of communication skills both verbal and written

  • High level of attention to detail & planning

  • Strategic planning capability

  • Excellent relationship builder

  • Analytical skills

  • Influencing skills

  • Excellent personal and business presentation skills

  • High-profile account negotiation skills

  • Financial acumen

  • Fluent in English and in French and/or Dutch

Competencies:

  • Decisive and excellent influencer

  • Self-starter who sees things to completion

  • Energetic, engaging and positive approach

  • Assertive, prepared to see through plans and overcome objections

  • Intelligent, quick-thinking, alert

  • Results driven

  • Proactive

  • Passionate

Benefits

  • Discount on Dyson products   

  • Company Pension scheme   

  • 27 days annual holiday plan   

  • Company Fitness plan   

  • EAP (Employee Assistant Programme)   

  • Life Assurance Plan   

  • Company car  

  • Health Insurance – Medical Contribution    

  • Eye Examination & Computer Glasses Reimbursement


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.