- Data Science and Engineering
- United Kingdom - Hullavington Office
Dyson is a global technology company with a unique philosophy - to solve problems that others ignore, first. It transforms every category it enters with radical and iconic re-inventions that work, perform and look very different.
Five years ago 80% of Dyson’s business was full-sized vacuum cleaners. Today, its digital motor powered cordless vacuums, robots, Airblade hand dryers, bladeless fans, humidifiers, purifiers and heaters are powering its growth in 75 countries around the world. 2015 saw the addition of Jake Dyson Light to the portfolio, and in April 2016 Dyson took its biggest leap yet, revolutionising the world of health and personal care with the launch of the Dyson Supersonic™ Hairdryer and since then bringing new pioneering Personal Care machines to market through Dyson Airwrap and Dyson Coralle.
Dyson is rapidly expanding; in its new and core categories, and across all of its global markets. The next five years are going to be Dyson’s biggest and busiest yet. By 2025, there will be 100 new machines, 3 new product portfolios and Dyson’s headcount will have grown. With this pace of growth, these ambitious plans, and the complexities of global expansion, it is natural that Dyson is now thinking about the best ways to organise itself and manage its exciting new product ranges to best effect.
Dyson’s culture is unique; dynamic, inventive, technology-obsessed and decidedly un-corporate. The mindset is geared to constant change and Dyson’s pace brings constant challenge. It’s not easy or comfortable, but it’s this way of working that drives performance. Dyson suits people with the courage and resilience to find their own way, spotting opportunities where others don’t, and having the self-belief to persevere where others give up. “Good enough” isn’t good enough. Experiences are more important than experience. And attitude counts as much as aptitude.
Competitors are expanding reach and bringing products into the marketplace. However, Dyson differentiates through our superior technology and also the unique experiences that we bring to our Owners. Connectivity gives us a unique platform to provide differentiating experiences for our Owners through the App. However, we need to manage this ambition in a more efficient and agile way, bringing new technology to markets faster, reacting to Owner expectations quicker and leading the market in more innovative ways.
Dyson Connectivity is responsible for defining a world-class Connected strategy, product and owner experience in the Dyson Link App, to help take this amazing technology to market, explaining how our machines are different and their benefits. We never share the stage, where we demonstrate our machines and their superiority we win. We are also responsible for the development and delivery of the Connected features within the Dyson Link App and Cloud.
The next period of Dyson’s growth will see us taking our technology into more markets, doubling the business and quadrupling Direct. It will see our Owner base grow rapidly and a focus on both acquiring more Owners and retaining the Owners we have.
Our vision is to help Dyson owners get the very best out of their Dyson machines, through effortless ownership and personalised care , by assisting them in simple, elegant and unexpected ways, using technology and data intelligently.
Our mission is to form a high-performing team to define a world-class Connected strategy and a reimagined Connected way of working and governance, harnessing data to create superior product and owner experiences, building a platform of trust with our owners and a community of Dyson advocates who will return to purchase from us again.
Connectitivy will rely heavily on harnessing the power of data to provide insights back to the various areas of the business – NPI, RDD, Customer Services, Owner experience and GTM teams, to help make data based decisions. Connectivity will also help us provide a more agile, mission based operating model. One which will enable us to continue our journey but in a more structured and efficient ways.
We are on an exciting data journey where our emphasis is around providing a better usage experience for our Owners. To this end, we are investing heavily in brining together machine, app and owner data to bring bespoke recommendations – whether it beign help/support/guidance/repair/parts/machines – to our owners when they need it.
The Lead Data Scientist will help guide, working alongside the Head of Data Science, a new data science team to build cutting-edge capabilities that drive our owner and user experience, with tailored communication and personalised recommendations for care, retention and resolutions.
You will work closely with Google and Google certified partners to build out these capabilities that are crucial for our 5 year plan, where we seek to double the business and grow the D2C proposition.
The role will be responsible for helping define and oversee the Connected Intelligence Platform, Connected Control Tower and Data science toolset to ensure that the answers to these questions can either be self-served or provided through modelling and investigation of the data.
You will get exposure and collaborate with a range of of stakeholders across the business, from our software developes who builds the app, to quality to ensure we we can provide proactive care, to RDD for future product development and enhancements, to commercial for ensuring all our our activations channels are making the most of the models you and your team will build.
You will work along side our Data and MLops Enginers to ensure we develop capabilities, including recommendations systems, contact strategy models, next-best-action, and support the Director of Connected Data Science to drive our strategy and vision forward.
The role will need to have expertise within our core platforms, such as Google Cloud Platform, Python & R with Advanced SQL skills.
Working alongside other data analysts in the Group Functions and Markets to identify opportunities and make recommendations to drive the Connected KPI’s and targets.
The role will help shape the way Dyson thinks about insight and analytics, and support data led activation across the business. You and the team will build the foundations and continue to drive value and data driven decision making through modelling and analysis in an agile environment.
This role is involved in one of our largest and most, extensive, insight-led projects using latest capabilities/developments in GCP and ML.
Advanced Python and Tensorflow
Experience with GCP
Visualisation (Tableau, Looker)
Programming Language (R, Python)
Building Predictive Models for Commercial Use
Well adverse with Machine Learning (including feature engineering and calibration)
Good knowledge of statistics, machine learning techniques and data mining methods
Make Recommendations in aid of commercial strategy
A keen interest in problem solving and using scalable machine learning to solve the biggest data-related problems
Strong communication skills to tell the story from the data and present findings to project teams & senior stakeholders
Ability to prioritise and manage a busy workload, leading on multiple projects
Mentoring other team members, encouraging and inspiring junior members of the team
Collaborating with like-minded Data Scientists and analysts
Working closely with business stakeholders to drive business value through the use of data science and AI
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.