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Lead Human Factors and Ergonomics Engineer

Summary

Salary
Competitive
Team
Design and Development
Location
United Kingdom - Malmesbury Office

About us
At Dyson we are encouraged to think differently, challenge convention and be unafraid to make mistakes. We are proud to be authentic, different and pioneers. We are driven by a desire to solve real problems and improve everyday lives with intuitive solutions that do more but use less. Family owned, we are not restricted by conventional thinking; we explore, discover and learn for ourselves. Never satisfied, we believe everything can always be made better.
 

About the role

Description

As an Ergonomics and Human Factors Lead Engineer, you will deliver world class usability for Dyson’s highly innovative and ground-breaking range of products.

Function Overview

Dyson machines are built to last, as well as perform. To do this, we test the performance and reliability of the machines in all foreseeable use case scenarios. We test our ideas, proposals, prototypes and released products with people, because they are for people. We analyse user data and customer feedback, relentlessly improving product safety, reliability, usability as well as  customer and user satisfaction. Each generation of Dyson technology must set the benchmark for the next. And with so many new categories on the way, we need to be more inventive than ever.

Accountabilities 

This role is based within the Global Product Verification & Test Team, part of the Research, Design & Development (RDD) facility in the UK. You will be working within the Human Factors Team (HF Team), responsible for delivering world class usability, Ergonomics and Human Factors science in design for Dyson’s highly innovative and ground-breaking range of products. The role will draw together and collaborate closely with the teams engaging in the design and testing of the user interfaces for our existing products and those in development. 

The Human Factors Lead will be responsible for developing, delivering, and disseminating Ergonomics and Human Factors knowledge and methods, based on grounded scientific evidence and best practice. This will be in collaboration with other specialist teams across the entire product lifecycle. Internally, the role interfaces on a day-to-day basis with category & engineering leads, product design managers and the various teams working on UX/UI, performance evaluation and product testing.

  • Advocate for end users during the entire product development process and product lifecycle in collaboration with other teams including design managers, quality department, product research & development and testing. 

  • Lead the activities to establish the needs of the user through close collaboration with other teams. Activities include evaluating existing products, market research, interviews, ergonomics observations, expert reviews, ethnographic studies and other appropriate methodologies.

  • Apply modelling or quantitative analysis (such as FMEA) to forecast events, such as human decisions or behaviours, in particular related to potential hazardous situations, to ensure the safety and usability of designs.

  • Develop relevant proposals, methods, plans, reports and reviews of Ergonomics and Human Factors (and associated areas) works.

  • Collect data through direct observational studies or witnessing of tests to inform or evaluate design offerings.

  • Plan testing of designs, related to the usability and UI of the product (graphical and physical), including user manuals and other supporting materials.

  • Conduct research to evaluate potential solutions related to work/in-use demands on the user.

  • In conjunction with other teams, plan and perform usability assessments, anthropometric and musculoskeletal studies  etc., using tools such as checklists, surveys, videotaping or posture assessments and others as required.

  • Report on results or conclusions of Human Factors engineering and Ergonomics activities, such as testing, investigation, or validation.

  • Conduct interviews and surveys, of users and customers, to collect information on topics to evidence requirements of designs.

  • Develop or implement research methodologies and statistical analysis plans to test and evaluate developmental prototypes used in new products.

About you

  • Viewed as an expert in their field with in-depth knowledge relating to Ergonomics and Human for consumer products.

  • Background in Product Design, Ergonomics and Human Factors research activities.

  • Proven track record of applying Ergonomics and Human Factors approaches and solutions to design development in and/or for industry (e.g., FMCG).

  • Technical, personal and business credibility to work effectively with cross functional teams and at different levels inside the organisation.

  • Perseverance  to get the correct result. Is tireless. Has a passion for success.

Desirable skills

  • Chartered Member of the CIEHF, or working towards gaining Chartered Member status.

  • Undergraduate or Postgraduate (MSc/ PhD) in Ergonomics and Human Factors, or related subject.

  • Experienced in developing applied research methods.

  • Experience in research ethics.

  • Experience of working in FMCG.

Benefits

  • 27 days holiday plus eight statutory bank holidays

  • Pension scheme

  • Performance related bonus

  • Private medical insurance

  • Life assurance

  • Sport centre

  • Free on-site parking

  • Subsidised café and restaurants

  • Discounts on Dyson machines


At Dyson, it's about more than our machines. We recognise that our success comes from our inventive people. We believe in including everybody and supporting you on your journey with us

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate. 

Closing date: 31 October 2021