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Lead User Researcher

Summary

Salary
Competitive
Team
Design and Development
Location
Poland - Krakow Office

Dyson is growing. Fast. More products. New categories. Better experiences.

 

We are a creative technology company with a global and iconic identity. Our mission is simple: We solve problems others ignore. Engineering exciting new technologies which defy convention and pioneer radical re-inventions that work. 

 

Right now, we have ambitious plans to continue growing our Direct global business. Much of this direct business will come from existing Dyson owners, so it’s essential that we provide them with the best possible experiences right the way through from purchasing their first Dyson machine, through the full ownership lifecycle, to the point where they return to buy from us again.

The impact of the recent changes in the world have propelled the opportunity for digital, opening up a host of new avenues and technologies to explore.

As part of the newly formed Connected function, the Connected Experience Design team is responsible for designing the App journeys that maximise our technology and provide the care and support that our owners deserve. Creating the best possible experiences at every point in the journey. Delivering the same attention to detail to each interaction as we do in the engineering of our machines.

Our focus is on evolving our suite of Dyson Apps to become broader owner channels, using our expertise and driving innovation, all to design the seamless digital experiences that set us apart from the competition.

 

About the role

  • We’re looking for a Lead UX Researcher to provide insights to the Dyson Connected Experience Design team.

  • You’ll understand the value of insight-driven, user-centric design, working closely with our talented and inspiring Connected Experience Design team.

  • As well as working closely with your Experience Design colleagues, you’ll have the chance to collaborate with a broader Dyson research team, and also directly with Commercial, Product Design and  the engineering teams too.

  • You’ll be joining a team of smart, expressive people and given the encouragement, trust and freedom to do the job you love. It’s a fast-paced way of working that will inspire you do the best and most fulfilling work of your career.

  • You’ll get to tackle far-reaching problems with satisfying outcomes and quick turnarounds.

  • Constantly challenging your own thinking to get to the best solution, using the insight you glean to drive a better experience.

Benefits

Financial:

•             Performance-related bonus

•             Life Assurance 

•             Accidental Death and Dismemberment Insurance

•             Pension scheme with competitive employer contributions

•             Recognition Program 

•             Holiday Allowance

Lifestyle:

•             Free fruit delivered for office staff, free coffee and tea

•             Cafeteria Benefit – wellness programme, cinema tickets, Multisport card etc.

•             Dyson on-site canteen with discount meals for employees

Health:

•             Medical: Employee cover + opportunity to buy additional cover for family

•             Employee Assistance Program for employee and dependents

•             Reimbursement for costs of eyeglasses (every 2 years)

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.