- Poland - Krakow Office
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people.
Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.
About the role
This role forms a critical part of success for the new established Dyson Business Services (DBS) and an enabler of the future operating model. This role reports to DBS Reporting & Analytics Manager.
The DBS organization provides process and service excellence to support the Company with a goal of delivering strategic value, innovating and enhancing services over time to meet the changing needs of the business. The Logistic Reporting & Analytics Lead should be a strong and proactive reporting expert with a transformational mindset and reporting delivery record. This individual will deliver a range of reports, mostly in Logistic function, as well creation of new reporting suites. As a result, this role will deliver transformative solutions, improve the way people work, enhance self service capability and elevate customer experience. This person will use their experience in process transformation and technology application to increase quality of reporting, enable analytics and data driven decision making.
The role is responsible for:
Delivery of service:
Deliver scope of Reporting in line with Service Catalogue and stakeholder’s expectations
Production of reporting packs, operational reports and Board packs
Consolidate data, reporting, and reviewing the logistic and management performance reports
Gather data, verify quality, provide reporting in an agreed format, in line with SLAs
Analyse information and provide insights
Change and Transformation
Create and build new solutions to improve quality and satisfaction from the service
Identify opportunities to deliver new value-added services, advanced analytics, data visualisation and automation
Update and modify existing reports to fit functional requirements and design principles for standardised reporting
Champion standardisation, simplification of ways of working, collaboration across teams and ease of interaction with markets and group functions
Support design of new reporting suites
Gather business and functional requirements, manage expectations, facilitate workshops with senior stakeholders
Support agile development of reporting suites – from Minimal Viable Product to deployment
Support design of the right SLAs and KPIs
A good working knowledge in logistic or supply chain reporting, preparing management reporting packs and presentations
Proven track record on the reports which brought optimization in area of logistic or supply chain
You have experience of data management, visualisation, analytics and building reporting solutions, including creating standardised reporting suites
You are capable of building dashboards and visualisation solutions
Energetic and assertive – you are able to present and collaborate with non-technical stakeholders, challenge their thinking, influence the outcome
You are comfortable with ambiguity and have an analytical mindset
You are thinking analytically and responsibly with willingness to learn new systems and processes.
You have experience of using at least one of the BI visualisations and data extracting tools (eg. Looker – preferable, Tableau or Power BI)
Advanced MS Office knowledge, especially in MS Excel
VBA experience is a big plus
Performance related bonus
Accidental Death and Dismemberment Insurance
Pension scheme with competitive employer contributions
Free fruit delivered for office staff, free coffee and tea
Cafeteria Benefit – wellness programme, cinema tickets, Multisport card etc.
Possibility of working from home
Medical: Employee cover + opportunity to buy additional cover for family
Employee Assistance Program for employee and dependents
Reimbursement for costs of eyeglasses (every 2 years)
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.