- Germany - Cologne Office
Dyson is a global technology company founded in 1993 in Malmesbury, UK. Over 13,000 people, including James Dyson himself, spend their days strategizing, inventing technology and telling the Dyson story to the world. It's all about better ideas and better technologies to solve other people problems.
Since 1998 Dyson can be found on the German market. Over 150 people are responsible for the marketing and selling out all our Dyson products.
About the role
Reporting to the Head of Supply Chain - Cluster, the Operations Manager - Market is operationally responsible for the capacity, costs and performance of the 3PL and 4PL within the cluster and is akey business partner to all Senior Supply Chain Managers and Logistics Manager within the cluster.
Ensure cost control across the logistics function, including managing logistics POs and budget monitoring process
Domestic and international travel requirement of approx. 25%
Align and standardise 3PL and 4PL ways of working within the cluster
Drive and align MBR/QBR meetings in conjunction with LSP
Ensure LSP’s are informed with latest forecast cycles (aligned with internal stakeholders)
To be the Contract Manager for 3PL and 4PL providers supported by KPIs and performance reviews. Ensure regular reporting of performance
Lead the tendering/contracting process for all 3PLs/4PLs within the Market, understand market offerings for alternative providers for 3PL and 4PL services
Understand customer propositions and expectations within the market, and align the Logistics function to support
Ensure 3PL/4PL capacity matches market requirements over the lifetime of the contract, especially at Peak periods. Provide meaningful forecast in order to make 3PL/4PL organize properly its space and operations
Monitor 3PL/4PL logistics costs and KPI’s supporting and pushing in reach higher performances within defined budget
Guide and Monitor 3PL/4PL to operate in compliance with Dyson Profit Protection guidelines
Identify process changes for improving Logistics and other Supply Chain topics optimizing cost and increasing productivity. Ensure Continuous Improvement mentality is championed and implemented in Market Logistics. Ensure all processes are optimised, documented and followed
Secure overall orders fulfilment journey reporting on sales order dispatch status
Relish the opportunity to pick up new activities that fall broadly in the purpose of the role.
Identify problems and find solutions.
+5 years of similar working experience on both customer and LSP side
Proven experience and passion in driving Logistic processes
Strong knowledge on Logistic Management methodologies
3PL & 4PL experience and knowledge
Contract management experience
Ability to lead and inspire a team both internally and externally
Fluent in English and business proficient in German
Business and results oriented
Attention to details without losing bigger picture
Ability to deliver under pressure and to tight deadlines
Continuous improvement approach
Self-motivated, independent, dynamic
Strong cross functional team skills
Company Bonus Scheme
30 days holiday
Subsidized sport activities
Jobrad (Bicycle leasing)
Discounted Dyson machines
Fare Subsidy for local public transport or on-site parking
24/7 accident insurance
Relaxed dress code
Flexible working hours
Coffee, tea, water and ice cream in the summer
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.