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Order-To-Cash Subject Matter Expert - Billing

Summary

Salary
Competitive
Team
Finance
Location
Poland - Krakow Office

About us

The new Dyson Business Services (DBS) organisation will provide process and service excellence to support Dyson’s growth ambitions with a goal of innovating and enhancing services over time to meet the changing needs of the business.

The OTC SME role offers an excellent global opportunity for you to help shape and drive our Finance organization to the next level. This role will be working with many functions in the organization especially the Finance Directors in the Markets. In this role you will lead the global Credit Team in Order to Cash (OTC). You will be responsible to develop robust strategies to eliminate/minimise risk whilst still supporting revenue growth and expansion of the Dyson brand and transitioning existing work into the DBS. You are fully responsible to ensure that Dyson’s receivables are not subject to credit risk/losses.

You will forge strong relationships with global stakeholders and work in partnership with them to ensure the achievement of ambitious business objectives.

In this role you will lead the Order to Cash (OTC) function for DBS. You will be responsible to establish and communicate a clear vision for the function; work with the OTC SMEs and our Operations to translate the vision into operational goals, objectives, and process roadmaps to make the vision a reality. You will be involved in designing the best-in-class, well controlled and scalable processes that will eliminate/minimise risk whilst still supporting the growth and expansion of the Dyson brand. Forge strong relationships with global stakeholders and work in partnership with them to ensure the achievement of ambitious business objectives.

You, your team of Order-To-Cash Subject Matter Experts (OTC – SMEs) and our Operations are fully accountable to deliver a superior OTC services to our stakeholders.

About The Role

The OTC-SME role offers an excellent opportunity to help shape and drive our Finance organization to the next level. This role will be working with many functions in the organization and designing processes that will be implemented across the globe.

In this role, you will report to the Order-To-Cash Global Process Owner (OTC GPO) and design and implement the best-in-class OTC processes for Dyson Finance organization. The goal is to design processes with adequate controls that are scalable and efficient to support the future business growth of our organization.

The OTC SME will be responsible for:

Process design, Performance and Governance

  • Review existing processes, structures, and systems with a focus on simplifying and standardizing them.

  • Take full ownership of process design and implementation with a focus on reducing process costs and maximizing investment returns.

  • Establish clear and concise Key Performance Indicators (KPIs) for processes, monitor and perform root cause analysis to ensure process performances are as expect.

  • Establish clear Service Level Agreement (SLA) and Reverse SLA (RSLA) and ensure that clear communication to stakeholders and that teams are able to deliver on them.

  • Drive detail process design, implement the change, clear communication/engagement with stakeholders on the benefits of the change.

  • Constantly assessing opportunities for improvement and/or expansion against business objectives and determine means to implement new and innovative technical and process based solutions.

  • Oversee the preparation of schedules and account analyses as requested by internal and external auditors via account/transaction analysis to satisfy internal control requirements and minimize external audit fees.

  • Maintain a strong focus on execution and deliver short term results and successes while moving towards the long term vision.

  • Being responsible and accountable for reporting of sales invoice data

  • Understanding specific billing requirements in country (in cooperation with KPMG and/or Key Group)

  • Securing resource and work with IT to build solution within S4 that meets requirements, including BRQ and BRD preparation, signing off on tests etc

  • Keep updated on changes in external requirement and/or internal changes (e.g. addition of new GL accounts) which may impact previous build/setup

  • Liaise with external consultants and/or IT to update systems

  • Benchmark shared services organization against other companies and stay abreast of process trends and leading practices to formulate strategic direction and drive continuous process improvements.

  • Ensure governance structure is effective and aligned with stakeholders.

  • Improve internal control environment to more efficiently monitor transaction risk and financial exposure.

  • Review and sign-off on Desk Top Procedures (DTP) on a regular basis or as required.

Transition of processes

  • Is hands-on in detail design of processes to be transitioned to DBS.

  • Oversee transition ensuring work is transitioned timely and in line with expectations.

  • Actively involved in ensuring effective stabilisation of processes transitioned.

Leadership, Relationships and Strategy

  • Actively engagement and lead stakeholders to embrace and adopt the globally standardized processes, with regional and local requirements customization required for legal/tax compliance.

  • Engage and influence stakeholders from a culturally diverse background to achieve established KPIs

  • Benchmark shared services organization against other companies and stay abreast of process trends and leading practices to formulate strategic direction and drive continuous process improvements.

  • Ensure collaboration with other Centres in the region and partners

  • Leading on the local Corporate Social Responsibility agenda ensuring that DBS is a valued local corporate citizen

People and Culture:

  • Build high calibre teams that are collaborative and candid. Ensure adequate back-ups for critical roles. Coach and develop talent.

  • Cultivate Dyson culture and values of being Different, Authentic, Pioneering.

  • Build trusting relationships with Finance leaders and partners.

  • Conduct regular trainings for teams in DBS to ensure process knowledge is updated.

  • Champion culture of continuous improvement and reward individual and team successes.

Experience

  • BA/BS or MS in Accounting preferred.

  • Extensive knowledge of accounting, reporting and analysis, acquired through related work experience in increasingly complex roles.

  • Experience with and knowledge of SD in S/4HANA

  • Expertise in SD-FI integrations (AR accounting, inventory accounting, inter-company processing),

  • Experience in setting up SD pricing design and integration and Knowledge of SD-MM integration (MM fields impacting SD) and EDI Interface development strongly desired

  • Lean or Six Sigma Certification a plus.

  • Capable of directing the resolution of complex or unusual business problems while applying advanced analytical thought and judgment.

  • Ability to analyse financial and operating statistics and provide meaningful feedback.

  • Highly motivated, deadline driven, and ability to communicate effectively (verbally and in writing).

  • Have the ability to motivate and encourage a productive working environment.

  • Comfortable working with senior leadership.

  • Working in a fast-paced team environment with high volume activities and changing priorities.

Benefits:

Financial:

  • Performance related bonus

  • Life Assurance​

  • Accidental Death and Dismemberment Insurance

  • Pension scheme with competitive employer contributions

  • Recognition Program

  • Holiday Allowance

Lifestyle:

  • Free fruit delivered for office staff, free coffee and tea

  • Cafeteria Benefit – wellness programme, cinema tickets, Multisport card etc.

Health:

  • Medical: Employee cover + opportunity to buy additional cover for family

  • Employee Assistance Program for employee and dependents

  • Reimbursement for costs of eyeglasses (every 2 years)

#LI-DYSON


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.