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Perceived Quality Specialist


Design and Development
United Kingdom - Malmesbury Office

About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people. 

We are the Perceived Quality team within New Product Quality at Dyson. Our team works collaboratively with design, engineering and research teams to deliver products with elevated levels of perceived quality.  

We endeavour to understand what influences user perception of quality through the application of user research methodologies. Communicating this research as valuable insights that engages with the design and engineering teams.  

We are engaged across multiple products and categories at Dyson evaluating the quality of designs as well as defining and delivering robust and repeatable design and engineering solutions across whole products. 

About the role

  • You will lead user research to generate insights into the user perception of quality 

  • Analyse competitor design performance  

  • Communicate research insights to the wider design and engineering teams 

  • Support engineering in the development of subjective/objective product targets 

  • Evaluate design concepts, prototype rigs and production builds against user perception insights identifying opportunities and risks to user perception 

  • Lead/support the resolution of perceived quality opportunities and risks 

About you

  • You possess a keen eye for attention to detail and strong design aesthetic empathy 

  • Demonstratable interest in products that deliver user centric solutions 

  • An inquisitive desire to understand users and how they interact with products  

  • You may have experience in any of the following: perceived quality, craftsmanship, design quality, design execution, industrial design, design engineering, user research 

  • Experience in applying problem-solving skills 

  • Well organised, flexible and able to manage priorities in a fluid, dynamic environment 

  • Comfortable with collaborating with and supporting the project teams  

  • Creative, highly motivated and positive minded 

  • Confident in presentations and storytelling, able to engage audiences and drive excitement 


  • 27 days holiday plus eight statutory bank holidays

  • Pension scheme

  • Performance related bonus

  • Private medical insurance

  • Life assurance

  • Sport centre

  • Free on-site parking

  • Subsidised café and restaurants

  • Discounts on Dyson machines

  • Electric Vehicle Scheme

  • On-site hair salon


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.