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Profit Protection Business Partner APAC


Singapore - Technology Centre

About Us

Dyson began with James Dyson and a handful of engineers. We are now the world's number one vacuum cleaner manufacturer in the UK, US, Tokyo, Western Europe and Australia.

Overview – Department

The Profit Protection function reports into the Group Security Director and was established in 2017. The Profit Protection Business Partner role reports into the Regional Profit Protection Manager who is the market Profit Protection lead for the creation and implementation of the Omni Chanel retail risk profile and security strategy and responsible for the unilateral rollout and adoption within all current and future Dyson Omni channel Retail locations.

The Profit Protection team is to ensure that Dyson people, assets and reputation are secured with the adoption of a security posture relevant to the threats, the Dyson brand, and the countries where Dyson have an Omni channel Retail presence. In addition, the team is responsible for the security strategy and standards within the retail supply chain and any investigations concerning loss within the offline retail / logistics environment.

The team has a focus on strategic loss identification, prevention and reduction aspiring to utilize market leading best practice, technology and people. .

About the role

The Profit Protection Business Partner role includes investigations of the; manufacturing environment, supply chain, offline and online retail, distribution of counterfeit goods as well as grey goods, new product launches, fraud, theft, false accounting. The position will oversee investigations, audits, training and other assigned tasks within their region of responsibility.

Key responsibilities

  • Perform investigative duties of a complex and highly sensitivity nature ensuring all investigations are conducted within professionalism, sensitivity, integrity and in compliance with the company’s rules, policies, and regulations.

  • Assess and address the risk of loss and security to the Offline Retail Stores, Supply Chain Facilities and Omni Channel environment, evaluating the risks of existing controls for weaknesses and learning from the investigations undertaken.

  • Work with the Regional Profit Protection Manager to address the risk of loss and security to the Offline Retail Stores, Supply Chain, National Wholesale accounts, reselling partners, refurbishment centres and the Omni Channel environment, evaluating the risks of existing controls for weaknesses and making recommendations for improvements.

  • Collect data through in-house and publicly available information to identify unusual activity.

  • Conduct regular compliance audits, locally and remotely, to ensure offline sites are mitigating risk and are in line with business requirements.

  • Work with local law enforcement agencies to build partnerships and close out investigations.

  • Provide inventory accuracy and management support to direct retail where needed in accordance with agreed guidance.

  • Provide onsite Profit Protection focused training to local employees.


About you

  • Have some prior experience of investigating financial loss or commercial shrinkage including investigation interviewing.

  • Strong analytical and problem-solving skills

  • Strong attention to detail and accuracy – tireless in getting the right result

  • Able to work in multi-cultural and diverse environments and geographies.

  • Ability to travel extensively within the region of responsibility.

  • High ethical standards, self-discipline and confidentiality.

  • Excellent verbal and written communication, interpersonal skills, with the ability to interact with people at all levels. Fluency in English is essential. Fluency in other languages within assigned region is a plus.

  • Can operate at pace and with the highest levels of integrity

  • Prioritise conflicting demands, organise own agenda and work under pressure.

  • Proficiency in Microsoft Office packages is essential, including Excel, Word, Outlook and PowerPoint.

  • Profit Protection experience in a Retail Environment


  • Profit Protection experience in the Logistics and Supply chain arena

  • Prior experience in delivering workplace training both face to face and virtually


Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.


At Dyson, it's about more than our machines. We recognise that our success comes from our inventive people. We believe in including everybody and supporting you on your journey with us

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.