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Programme Manager - E-commerce IT Projects


Project and Programme Management
United Kingdom - Malmesbury Office

About us

At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers. 

Dyson IT are mid-transformation. Our aim, to create robust IT architecture, to manage data effectively and efficiently and continue to grow our world-class team. A team who is strategic, enabling business acceleration, growth and success.

We have end to end accountability for the design, delivery and support of all business systems enabling Dysons global commercial, operational and enterprise business process in 82 markets. The team is arranged into investment areas including Commercial & Connectivity, Retail, Supply Chain & Manufacturing, Product Development, Corporate – and many others.

About the role

We have some exciting, global E-Commerce projects on the horizon in our Commercial & Connectivity team, and so we have a new opportunity for a Programme Manager to oversee these critical projects and manage up to three Project Managers.  Reporting to the Head of Programme Management Practice you’ll be responsible for leading these large-scale programmes that contribute to the delivery of strategic outcomes.

Key responsibilities will include:

  • Leading the development of Business Cases and their approval via project leads and SMEs and alignment with senior stakeholders.
  • Identifying and managing stakeholder relationships, building consensus across large and diverse groups and working closely with the relevant Portfolio Directors to cement relationships.
  • Providing direction and guidance on the development of the team and across the PPM community.
  • Resource management – building and maintaining a strong, high-performing, delivery-focused Programme team, securing resources and directing planning scheduling, resourcing and estimating for complex, large-scale programmes.
  • Risk and issue management - ensuring mitigations are in place and resolved through negotiated agreement.
  • Programme performance and controls – identifying success criteria, setting project controls and being accountable for the overall integrity, coherence and progress of programmes.
  • Cascading the leadership vision and translate it into delivery objectives for the team.

About you

You’ll have extensive experience of IT programme management, ideally gained in strategic, complex projects for large organisations.  You’ll have experience in E-Commerce also, and a track record in successfully delivering complex £multi-million transformation programmes in large, organisations. And you’ll demonstrate previous success via matrix management (including offshore/ remote teams) with significant experience of building high-performing teams and nurturing individual talent.

Other key requirements include:

  • Strong leadership abilities including structured and strategic thinking, critical analysis and proactivity.
  • Outstanding interpersonal communication skills, within and across teams to a range of audiences including C-suite stakeholders.
  • Credible change agent, with track record of successfully manage change and delivering transformation.
  • Practitioner-level knowledge of a range of programme and project management methodologies.
  • Knowledge of advanced risk management techniques and a track record of having successfully applied them.
  • Expertise in effective financial stewardship including the development of robust business cases, tight fiscal control of budgets and accurate financial reporting.
  • Experience in leading complex and large value tender / vendor selection (desirable).
  • Experience of benefits realisation for both quantitative and qualitative benefits (desirable).
  • Knowledge of change management techniques and methods (desirable).

In this role you can be based either at our state-of-the-art technology campus in Malmesbury, Wiltshire or our office in Bristol City Centre.



  • Performance-related bonus scheme 
  • Competitive pension scheme
  • Life assurance and income protection
  • Discounts on Dyson machines


  • Free bus travel to and from Malmesbury campus from Bristol, Bath, Chippenham and Swindon
  • 27 days’ holiday (plus public holidays)
  • Ability to purchase additional holidays
  • Free parking on-site (excluding Bristol)
  • On-site hair salon, sports centre and gym – all free
  • Free lunch and free, (unlimited) hot drinks and fruit
  • Free on-site Lifestyle Assist service (concierge)
  • Electric vehicle salary sacrifice scheme

Health & Wellbeing

  • Private medical insurance
  • Dental insurance
  • Health Assessments
  • Employee Assistance Programme
  • Free GP service (both on-site and digital)
  • Free gym, fitness classes and wellbeing centre on-site
  • Fertility treatment and menopause support


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.