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Programme Quality Lead

Summary

Salary
Competitive
Team
Quality and Reliability
Location
United Kingdom - Malmesbury Office

About us 

At Dyson we are encouraged to think differently, challenge convention and be unafraid to make mistakes. We’re creative, collaborative, practical and enthusiastic. 


Dyson offers a unique opportunity for skilled individuals to invent, design and develop market leading products for the global market. By working in the Global Quality and Safety department , you will have the opportunity to work alongside leading technical specialists and highly motivated creative people to create products which fulfil our vision of being truly different and better than our competitors.

About the role 

The Programme Quality Lead who will be responsible for ensuring that all aspects of quality are integrated into every stage of the project lifecycle, from ideation to final product launch. This role requires a strong understanding of quality management principles, project management and the ability to work closely with cross-functional teams to drive project success. 
 
Key Responsibilities: 

  • Develop and implement a robust quality management plan for projects within a new category,  ensuring compliance with relevant regulations, standards and Dyson expectations. 

  • Monitor and report on project quality metrics, identifying trends and implementing corrective actions as needed. Align and agree these with internal and third parties prior to work commencing.  

  • Conduct risk assessments and provide recommendations to mitigate potential quality issues. 

  • Collaborate with cross-functional teams, including RDD, manufacturing, supply chain and operations, to ensure that quality standards are maintained throughout the project. 

  • Facilitate communication between internal and external stakeholders, ensuring that all parties are aligned on quality objectives and timelines. 

  • Participate in project planning and review meetings, providing input on quality considerations and ensuring that quality objectives are met. 

  • Develop and maintain relationships with external vendors and partners, ensuring that quality expectations are met or exceeded. 

  • Provide training and guidance to team members on quality management principles, ensuring that best practices are followed. 

 
About you

  • Ability to manage contract negotiations with third parties on areas such as: Product specifications, Inspection and testing, Documentation and records management, Non-conformance handling, Corrective and preventive actions, Product recalls and Compliance with regulations. 

  • Has an understanding of GMP and manufacturing ISO standards. 

  • Identify and manage Safety risks and produce summary documents for approval of the Dyson Safety Group. 

  • Act as the main point of contact for all aspects of Quality for high level product specification and performance discussions. This will involve regular communication with Design Managers, Head of Category & Global Business Head. Able to communicate within ‘Project Leadership Teams’ (PLT’s) / Cross teams. 

  • Able to represent the Quality function in Project Milestones as well as running of Quality Phase reviews, including ensuring the Quality deliverables at each milestone are appropriate and the delivery timelines are realistic. 

  • Able to work with cross teams and the Contract Manufacturers to ensure clear objectives are set for each project phase and build.

Benefits 

Financial: 

  • Performance related bonus 

  • Company paid Life Assurance 

  • Discounts on Dyson machines 

  • Competitive pension scheme 

  • Purchase additional holidays  

Lifestyle: 

  • 27 days holiday plus statutory bank holidays 

  • Free bus travel to and from Malmesbury campus from Bristol, Chippenham and Swindon 

  • On-site parking 

  • Endless free coffee and tea, and a free lunch  

  • Free on-site hair salon 

  • On-site lifestyle Assist 

  • Electric vehicle scheme  

Health: 

  • Private Medical insurance for all employees 

  • Employee Assistance Program for employee and dependents 

  • Digital GP and prescription service 

  • Fertility treatment support 

  • On-site gym and sports centre 


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.