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Quality Engineer


Design and Development
Malaysia - Development Centre

About Us

Manufacturing and Operation Quality

To ensure all Dyson products are manufactured according to the agreed work instructions, standards, processes, procedures, drawings and guidelines including rework. To ensure all equipment, jigs and fixtures are made to specification, commissioned, calibrated, and used correctly as per intent.

To ensure all production direct labor (including repairers) are well trained and certified to the required level for their assembly stations. Ensure the integrity of the production data and the product history records from the defined and agreed data collection points including IQC (Incoming Quality Control) to OBA (Out of Box Audit) and that these data are used to correct/optimize the line/s as part of a continuous improvement program.

To also ensure that these data are with full compliance with the require record retention requirement and procedure. Establish, monitor and communicate CM (Contract Manufacturer) performance, gaps and improvement against plans. Support the Category Quality Team in understanding the perceived quality and reliability of Dyson products in-market, and the causes behind.

Lead in building a data-driven picture with which to provide compelling answers to queries from a variety of origins. Support the work of Engineering to improve current products and ensure new products are of the highest quality.

About The Role

In this varied role, interacting with multiple engineering disciplines and the wider business, the candidate will drive year-on-year improvements in design and manufacturing quality throughout the product lifecycle.

All aspects of managing the Manufacturing Quality Deliverables for Dyson Manufacturing lines including but not limited to:

  • NPD/I – Early involvement with the new programs/products to give timely feedback to management on status of manufacturability, capability and possible quality risk areas including rework lines. Responsible for signing off, internally, issue revised drawings as being a complete and accurate representation of all information required to successfully create high quality control plans. To participate in DFM assessment if required.

  • New Lines – Production Readiness - Delivering appropriate support for all new lines and production readiness is understood, audited, monitored, progressed and communicated. This should include any rework and tear down lines. Responsible for signing off, internally, the CM control plans as being appropriate to producing all parts, assemblies and products to Dyson’s specifications, required to be ‘in-place’ for the start of Engineering Builds and kept in synchronization with drawing revision up to SOP  via CR process. Define, establish and sign off appropriate production limit samples.

  • Quality Engineering Documents (i.e. PFMEA, Control Plan etc) – Proficient in establishing, assessing, execution as well as compliance with regards to PDCA principle at various regular intervals to identify and mitigate production risks.

  • Quality Metrics – Create management summaries from all data collection points from IQC (Incoming Quality Control) to OBA (Out of Box Audit) understanding process capability and RTY (Rolled Through-put Yield) and report performance daily/weekly/monthly/quarterly as agreed.

  • Daily Production – Establish, monitor, summarize and communicate continuous improvement activities and issue management and station performance. Responsible to participate in regular Control Plan reviews and to review impact of Deviation Requests and Change Request to production.

  • Support corrective action process – Manage, coordinate all production 8D/CAPA on timely manner.

  • Production STOP – Line Down – Oversee ensuring that the right people at the right level are involved. Produce and communicate regular (hourly, daily or as defined/necessary) updates to management on status, progress or where more specialized or senior management help is required.

  • Lessons Learnt/Continuous Improvement – Establish gap and gap closure plans against Dyson agreed strategy for CM capabilities and performance. Coordinate the Manufacturing Quality team to review Lesson Learnt and support timely improvement against the Dyson strategy.

  • Performance – Collate, summarize and communicate CM Quality performance through Quality Metrics data and audit results. Contribute to the Dyson Scorecard for QBRs (Quarterly Business Reviews).

  • Market Rework – Support, assist and/or coordinate all markets and territories that the Dyson product are sold as required.

  • Product Milestones – Contributing towards product milestones by identifying manufacturing risks with appropriate mitigations with timeline suggested.

About You

  • Candidate must possess a Degree in Engineering or Science but not limited to disciplines such as Electronic / Industrial / Mechanical Engineering.

  • Initial working experience (1 to 3 years) in product design, project management and/or manufacturing in regulated environment will be an advantage.

  • Good basics in Quality know-how and Quality Tools (7 QC Tools, DMAIC principle, A3 8 Disciplines,

  • Demonstrate good understanding in the basic principle of RCA, Root Cause Analysis, as well as problem closing methodology (8D, CAPA, PDCA)

  • Issue Management - Able to successfully manage complex issues whilst under time and cost pressure, lead / coordinate cross-functional teams in delivering timely solutions adhering to clear processes.

  • Excellent communication skills, both written and oral, catering for technical and non-technical audiences.

  • Analytical and data driven with an ability to generate a concise argument to support their views.

  • Ability to plan ahead and self-organize, prioritize tasks and coordinate with the work of others

Personal Touch

  • Adaptability - Seek to stretch and enhance the role of Quality across Dyson cross functions. Supports others within the functions, users and suppliers so that maximum value is derived by all processes.

  • Self-motivated, independent, results driven.

  • Passion for delivering results and product quality.

  • Process change / improvement skills are essential.

  • Analytical and Attention to detail is a must.


Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.