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Quality Management System Senior Manager


Design and Development
United Kingdom - Hullavington Office

About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge - more categories, more locations and more people.

We push the boundaries of what others have defined as possible. Our approach starts with an engineering mindset and different thinking. Then we continuously refine our ideas unwilling to compromise and driven by an obsession for finding a better way.

Dyson has a strong and influential Quality, Safety and Sustainability business function.  Within Quality, the New Product Quality department collaborates with Design, Development, Operations, Procurement and Commercial to drive forward advances in both product reliability and product satisfaction on all projects across all categories before launch.  This role is to strengthen New Product Quality through leading the cross-functional implementation of a Quality Management System (QMS) to achieve successful ISO certification and FDA approval.

About the role

Reporting to the Head of New Product Quality and Safety, this role is an outstanding opportunity to shape quality management at Dyson.  The role primarily concerns developing and implementing across multiple business functions a QMS to achieve ISO13485 certification and enable successful FDA 21 CFR part 820 regulatory approval. 

The primary responsibilities are below:

  • Develop QMS strategy to achieve ISO13485 certification and FDA regulatory approval in line with product launch timing

  • Engage with multiple cross-functional stakeholder groups to achieve stakeholder support for and active engagement with QMS

  • Lead creation of QMS work packages across multiple business functions and build resource capability to enable delivery

  • Lead creation of QMS cross-functional deployment plan

  • Lead cross-functional team to deliver QMS deployment plan and manage resolution of operational issues to ensure delivery timing achieved

  • Lead QMS delivery through implementation of appropriate KPIs and governance and lead report out of progress at senior review forums

  • Longer term, after leading successful delivery of the cross-functional QMS and achieving regulatory approvals, this role will transition to enhancing and optimising the QMS, expanding the QMS to cover additional projects in different industries, capturing and deploying best practice across Dyson and developing QMS capability across the business

About you

  • You’ll currently be leading QMS implementation and managing ISO certification and FDA approval at an existing product development company

  • Demonstrable experience (minimum 5-7 years) and proven track record in leading implementation of QMS across design, development, operations and achieving successful ISO certification and FDA approval

  • A degree in a relevant engineering or science discipline

  • Demonstrable deep understanding of QMS and relevant ISO standards (including ISO 13485, ISO 14971, ISO 62366 and ISO 60601) and FDA regulations.

  • Experienced team manager, highly skilled in team leadership with proven track record in developing teams, building capability and improving performance

  • Enthusiastic collaborator able to forge new relationships and drive cross-functional progress

  • Delivery-focused, determined and resilient, ability to achieve results despite challenges and headwinds

  • Experience of developing strategies and successfully leading change

  • Sophisticated communication approach, able to effectively lead and influence wide range of stakeholders including peers, team, seniors and cross-functional partners.

  • Innovative, demonstrable experience of constantly seeking to improve product, process and performance


  • 27 days holiday plus eight statutory bank holidays

  • Pension scheme

  • Performance related bonus

  • Private medical insurance

  • Life assurance

  • Sport centre

  • Free on-site parking

  • Subsidised café and restaurants

  • Discounts on Dyson machines

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.