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Quality Manager


Design and Development
Philippines - Advanced Manufacturing

About Us

The next few years are going to be Dyson’s biggest and busiest yet. All thanks to a £2.5 billion commitment to its future technology pipeline. This growth will need the support of more new people across other functions around the world, including the Philippines. We have 6,000 engineers and scientists worldwide and we are now looking to recruit more in the Philippines. With this pace of growth, these ambitious plans, and the complexities of global expansion, it is natural that Dyson is now thinking about the best ways to organize itself globally and manage its exciting new product ranges to best effect. With APAC now our biggest growth region, we need to question where and how we invest to underpin the future. Our plans for the Philippines are ambitious and we are looking for talented people to join our Research, Design and Engineering families!

About the role

Reporting to the SEA New Product Quality Senior Manager, this role primarily involves leading NPQ product reliability delivery across multiple projects and suppliers pre-launch including technical risk management, process risk management, engineering verification, control of manufacturing variation and supplier quality maturation. This role also presents the exciting opportunity to build and lead a new team in a new Dyson location in the Philippines. The primary responsibilities are below: 


  • Target Set (TS) to Engineering Release (ER) milestones for Hair Care projects

  • Technical risk management: Manage implementation of mitigation actions within RDD & Operations to achieve Solution Demonstrated (SD) & ER milestone risk level targets

  • Process risk management: Manage implementation of mitigation actions within RDD & Operations to achieve SD & ER milestone risk level targets

  • Engineering verification: Manage progression of robust root cause analysis and improvement action development on critical to reliability test method failures

  • Control of manufacturing variation: Collaborate with RDD & Operations to ensure manufacturing variation within engineering specs

  • Supplier quality management: Manage quality qualification process for new supplier sourcing, progression of technical risk mitigation actions, progression of process risk mitigation actions, root cause analysis and improvement actions on test method failures and ensure supplier manufacturing variation within engineering specifications

  • Ways of working improvement:  Collaborate with RDD + Operations to develop and implement strengthened ways of working to improve effectiveness of New Product Quality across complex electro-mechanical devices. For example, hardware and software system technical risk mitigation 

  • Build up a strong New Product Quality (NPQ) team in Philippines, and lead towards meeting department KPI and objectives.

  • Lead Philippines NPQ team, build cross-functional collaboration, grow influence to ensure NPQ deliverables achieved at SD and ER milestones

  • Report NPQ status at project milestones with good engagement with Category Quality team. 

  • Train and upskill RDD + Operations colleagues regarding DFMEA, PFMEA, engineering verification methods, control of variation, and process capability.

About You

  • Minimum 7-10 years’ experience in a senior engineering or quality role and strong technical background in product development and/or engineering quality gained from successfully leading teams delivering engineering projects from Design & Development to Operations

  • Knowledge and demonstrable experience of deploying critical-to-quality engineering tools including engineering requirements, technical risk management (e.g. DFMEA) and engineering verification method development and assurance

  • Knowledge and demonstrable experience of deploying critical-to-quality engineering + operations tools including process risk management (e.g. PFMEA), tolerance analysis, controlling variation of critical characteristics, work instructions (or SOP), improving process capability, control plans, achieving fully capable production sign off and part approval process (e.g. PPAP)

  • Good knowledge in system engineering and engineering drawings, which includes GD&T, CAE, FEA and tolerance stack analysis. 

  • Team leadership - central to this role is building and leading a team in a new Dyson location, growing the team’s capabilities and introducing enhanced ways of working which impact multiple stakeholder groups.  We’re looking for candidates with demonstrable experience of creating, developing and leading high performing teams.

  • Ability to demonstrate with experience/ examples some or all of the desired leadership behaviours.

  • Ability to lead and motivate others to achieve outstanding results.

  • Excellent communication, collaboration and interpersonal skills are critical to the success of this role.

  • Willingness to challenge the status quo and relentlessly drive continuous improvement.

  • An open and co-operative approach, empathetic of others with a pleasant and collaborative outlook. A team player. 

  • Patient with a mentality that thrives in fluid, dynamic and often unstructured environments.

  • Willingness to challenge the status quo and relentlessly drive continuous improvement.

Education Qualification

  • Good (2.1 or better) degree in a science, manufacturing or engineering discipline.


Dyson Philippine monitors the market to ensure competitive salaries, bonuses.
Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career.
Professional growth, leadership development and new opportunities abound, driven by ambitious growth plans, regular reviews and dynamic workshops.
A vibrant company culture based on being; Different, Authentic and Pioneering.
At Dyson we combine work life balance, with the latest devices, a relaxed dress code reflecting our engineering spirit.
It’s an exciting team environment geared to fueling and realizing ambition.

Benefits include:

  • All benefits are accessible from day 1

  • HMO coverage. Health & wellness is one of our priorities, immediately available for you & dependents so no waiting for employment regularization

  • Up to 20 days annual leave based on employment service + 15 days medical leave

  • Dyson product gift upon employment regularization, and discounts on Dyson machines

  • Exposure to a broad and diverse range of Dyson activities from research through to manufacturing and global sales for Dyson projects

  • Career development and growth in a global team

At Dyson, it's about more than our machines. We recognise that our success comes from our inventive people. We believe in including everybody and supporting you on your journey with us

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate. 

Closing date: 20 December 2021