- United Kingdom - Bumpers Farm Service Centre
The Spares & Accessories department supplies parts & accessories to all our UK customers. The Main roll for the despatching operative is to send out requested parts to our customers and the Store man’s role is to unload and load lorries as well as book in, break down and sort the everyday parts that are distributed to us, Recycle our waste items from our service and refurb lines each day, Replenish our picking warehouse, Plus other type of warehouse roles in other areas mostly carried out on a staff rota with 4 days on 4 days off shift pattern 07:30 – 17:45 including Bank Holidays and weekends.
About the role
Diagnose, Repair and service Dyson products returned by UK customers according to the Dyson quality service level
Repair the returned machine as per the defined Dyson policy and procedures.
Ensure that all Health and Safety procedures are followed
Be an effective member of the Bumpers Farm Team
To assist in the loading and offloading of vehicles
To unbox and re-box all Dyson products and parts
To book in and despatch using SAP, CRM, PCF and courier systems
To ensure cleanliness of all our products and working environment using dust extraction equipment and cleaning materials and products provided
Assist the disposal of all site waste ensuring site recycling processes and procedures are followed and onsite equipment is used correctly
Picking, Packing and Despatching of Dyson products and parts working to achieve set performance targets
Replenishment of our parts and products in all our onsite stock locations
Work as a team member to deliver high quality products and good customer service
Follow reclamation, preparation, regarding and packing standard operating procedures and quality standards documentation
Complete all documentation accurately and in a timely manner.
Maintain high standards of housekeeping of all operational areas.
All manual handling activities
Experience as Technician in a service/technical or manufacturing environment
Electrical and mechanical understanding
To participate in solving issues which affect the Bumpers Farm site.
To act as a role model to colleagues to ensure professionalism, enthusiasm and respect are actively displayed to all internal and external stakeholders.
To complete all relevant company training.
Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
Fix things that need fixing
Identify problems and find solutions
Special Duties as discussed
Any other duties as requested by your line manager
Experience of working in a busy warehouse environment
Enthusiastic and positive attitude
Self-motivated and ambitious
Computer literate i.e. Word/Excel
Duties that will include lifting/office work
Basic Numeracy and literacy skills
Company paid Life Insurance
Discounts on Dyson machines
Competitive pension scheme
27 days holiday
Free on-site parking
Subsidized café providing endless free coffee and tea, and a free lunch
Private Medical insurance
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.