Summary
- Salary
- Competitive
- Team
- Customer Service and Inside Sales
- Location
- Australia - Sydney Barangaroo Office
About Us
Dyson is a global technology company on a mission to improve people’s lives: whether that be by making the air they breathe safe and clean, or connecting them to high performing machines which keep their homes clean.
The Dyson B2B Professional ANZ Sales team is made up of a number of Business Development Managers that are based interstate and manage their respective territories. The team is also supported by two Sales Executives.
About the Role
The primary purpose of this role is to maximise the effectiveness of the Business Development Managers by producing high quality leads and working as a team towards agreed set targets and revenue goals across the Professional portfolio (including Airblade, Lighting, Floor Care, Environmental Control and Hair Care categories) across Australia and New Zealand.
This role is results driven and responsible for generating business to business sales leads, ‘cold calling’ prospective customers and ensuring that our Customer Relationship Management system (CRM System) Salesforce, is accurately maintained. The role will also involve providing administrative support to the professional team, such as preparing sales reports, scheduling appointments and researching/planning business targets industries.
Main responsibilities include but not limited to:-
Seek to establish new and innovative ways to sell commercial products into prospective customers
Use of initiative to identify and follow up opportunities with companies who are not already in our CRM system, Salesforce.com
Proactively follow up leads generated from our marketing lead-generating activity
Manage the CRM database, Salesforce, to a high degree of accuracy to ensure all tasks are completed on time and targeted marketing activity can take place to generate new business
Demonstrate clear SMART objective setting for all activity
Exceed individual regional targets and KPI’s Obtain as much information as possible from prospective customers to enable leads to be qualified and pre-meeting notes to be as thorough as possible (including understanding their existing hand drying method, purchase motivation and key decision makers)
Creating and maintaining strong working relationships with all third party partners
Attend weekly meetings with the Professional team to update information and discuss any trends, opportunities and issues
Act as a team partner to the other Inside Sales Representative in the team, to cover periods of absence and leave
Delivery of clear communication to customers, both direct and third party
Contribute to the team performance by sharing and implementing best practice Ideas
About You
The successful candidate will bring their effective and concise communication skills to this role, both written and verbal. You will have the confidence to be persuasive with prospective customers/partners in senior management positions at targeted companies and the ability to deal with technical product information. You can adapt procedures to a new and more effective way of working (in relation primarily to database management) and be results and target driven.
Previous skills & experience:-
Experience in a previous sales role an advantage
Demonstrated experience dealing with customers and prospective partners/customers in a high pressure, results orientated environment
Strong experience working to and exceeding targets in a telesales role
Intermediate Microsoft Office skills
An understanding of Salesforce.com an advantage
Strong administrative skills and attention to detail
Benefits
At Dyson, our people are at the heart of everything we do. We value you bringing your whole self to work – your authentic you. We believe that diversity and an inclusive team is what sets us about and brings about great ideas, innovation and growth.
Outside of a competitive salary package, our team members receive additional paid annual and personal leave, a generous above market parental leave offering and ongoing learning and development opportunities.
We have a vibrant and diverse culture that is geared towards recognition and realising ambition.
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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.