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Senior Analyst - IT Service Continuity


Information Technology
United Kingdom - Bristol Office

About us

IT Service Continuity and Disaster Recovery are key strategic priorities for Dyson, recognised and strongly backed at board level. With our rapid growth, global footprint, and the great range of activities supported by our technology (from research and design, to manufacturing, logistics, and retail) Dyson’s systems present a challenging, and ever-evolving cyber risk landscape.

This is a newly created role, and an opportunity for a subject matter expert in IT service continuity to make a direct impact on Dyson’s global organisational resilience strategy. The responsibilities are not operational or reactive - you’ll be joining a small team of specialists to implement a programme which relies on a clear vision, effective prioritisation, and on applying technical expertise in a long-term, joined-up way around the business.

About the role

Based onsite (5 days per week): Bristol office or Malmesbury campus, UK.

  • Contribute subject matter expertise to Global IT Service Continuity and Disaster Recovery strategy, support Dyson’s overall IT Risk & Compliance framework

  • Maintain and evolve IT Service Continuity and Disaster Recovery Standard

  • Identify IT Service Continuity and Disaster Recovery risks, communicate to project teams and stakeholders

  • Work with Dyson Enterprise Architecture Team to inform policies and standards and drive architectural governance across the organisation;

  • Own IT Disaster Recovery test schedule, test capabilities and processes

  • Liaise with technical teams, ensure test Terms of Reference meet requirements

  • Provide guidance on procurement, ensure vendors and service providers align with Dyson policies and standards

  • Develop documentation and training materials for IT Service Continuity and Disaster Recovery processes

  • Contribute to IT Service Continuity Forum

  • Delegate for IT Service Continuity Manager.

About you


  • Experience of Business Continuity / Disaster Recovery planning in a hybrid Cloud / OnPremise landscape, in a complex, international organization

  • Knowledge of formal architectural methods, and their application to business policies and processes

  • Strong analytical skills: able to quickly understand complex business problems, identify key issues and relevant information, then define a technology-based solution

  • Excellent relationship building and influencing skills: stakeholders will include IT technical experts, and senior colleagues from outside Group IT

  • Excellent communication skills, able to effectively present complex technical information to a range of audiences, in written and oral formats


  • Certified Business Continuity Professional (CBCP), CBCI, MBCI, DRI (or equivalent)


Financial benefits:

Performance related bonus
Company paid life insurance
Discounts on Dyson machines
Competitive pension scheme
Flexible benefits programme with a growing range of voluntary benefits, including the ability to purchase additional holidays

Lifestyle benefits:

27 days holiday, plus statutory bank holidays
Free bus travel to and from Malmesbury campus from Bristol, Chippenham and Swindon
Free on-site parking
Subsidised café providing endless free coffee and tea, and a free lunch

Health benefits:

Private Medical insurance for all employees
Employee Assistance Program for employee and dependents
Digital GP and prescription service
On-site gym (Malmesbury)

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.