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(Senior) Change Project Manager, HKTW


Hong Kong - Office

Key Responsibilities:

  • Support Head of Change Management to lead monthly business review for the organization. The cycle is anchored around a number of key executive meetings that need to be prepared, run and require committed follow ups
  • Lead cross functional projects across the organization – from structured and timely delivery to follow up process/ways of working development, to resource management
  • Identify and contribute to continuous improvement projects to drive operational excellence and improve profitability
  • Apply a structured change management approach and methodology. Identify potential risks and anticipated points of resistance, and provide solutions to mitigate or address the concerns
  • Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner
  • Deliver effective management support to ensure that projects that require change are successfully embedded and benefits delivered across the organization
  • Track and report adoption, utilization and proficiency of individual changes. Ensure the key performance indicators for the transformational change are met and that benefits are driven through and sustained


  • 8 years+ of relevant project/program management experience and 3+ years’ experience in change management, implementation and analysis experience with MNCs and/or leading consulting firms
  • Solid knowledge in organization transformation management, i.e. know how on direct retail business model and online direct channels in HK/TW regions are highly preferred
  • Solid know how on change management or project management methodologies, PMP preferred
  • Familiar with HK/TW business model (online & offline) in retail industry
  • Strong stakeholder management skills, analytical and problem-solving skills
  • Fluent written and spoken English, Cantonese, Mandarin
  • Experience in consulting firm, MNC experience are preferred
  • Bachelor’s degree or above. MBA degree is a plus


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