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Senior Data Analyst

Summary

Salary
Competitive
Team
Data Analysis
Location
United Kingdom - Hullavington Office

Dyson Connectivity is responsible for defining a world-class Connected strategy, product and owner experience in the Dyson Link App, to help take this amazing technology to market, explaining how our machines are different and their benefits. We never share the stage, where we demonstrate our machines and their superiority we win. We are also responsible for the development and delivery of the Connected features within the Dyson Link App and Cloud.  

 

The next period of Dyson’s growth will see us taking our technology into more markets, doubling the business and quadrupling Direct. It will see our Owner base grow rapidly and a focus on both acquiring more Owners and retaining the Owners we have.  

 

Our vision is to help Dyson owners get the very best out of ​their Dyson machines, through effortless ownership and personalised care , by assisting them in simple, elegant and unexpected ​ways, using technology and data intelligently. ​ 

 

Our mission is to form a high-performing team to define a world-class Connected strategy and a reimagined Connected way of working and governance,  harnessing data to create superior product and owner experiences, building a platform of trust with our owners and a community of Dyson advocates who will return to purchase from us again. 

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Connectitivy will rely heavily on harnessing the power of data to provide insights back to the various areas of the business – NPI, RDD, Customer Services, Owner experience and GTM teams, to help make data based decisions. Connectivity will also help us provide a more agile, mission based operating model. One which will enable us to continue our journey but in a more structured and efficient ways.  

 

We are on an exciting data journey where our emphasis is around providing a better usage experience for our Owners. To this end, we are investing heavily in brining together machine, app and owner data to bring bespoke recommendations – whether it beign help/support/guidance/repair/parts/machines – to our owners when they need it.   

 

  

Description 

 

 

 

 

The primary focus of the role will be building analytics capabilities to add commercial value and drive our shopper, user and owner experience. Working within a team of analysts and data scientists you must ensure that the initiatives are validated, tested and monitored across multiple channels and markets.  

  

The role will need to have expertise within our core platforms, such as Google Cloud Platform Advanced SQL skills.   

  

  

In order to improve Owner Experience, Personalisation & Next Best Action, the role will assist the connected team, in gathering data touch points for Acquisition, Retention, Repurchase & Service, so we can eventually start to optimise every single touchpoint on the owner journey and drive “Bought not Sold”  

  

Mentoring other MADE team members, encouraging and inspiring junior members of the team   

  

The role will help shape the way Dyson thinks about insight and analytics, and support data led activation across the business. You and the team will build on the foundations we have laid and continue to drive value and data driven decision making through modelling and analysis in an agile environment.  

  

You will lead and be invovled in a variety of tasks. It could be a large, extensive, insight-led project using latest capabilities/developments in GCP and ML, or it might be a quicker, more ad hoc set of queries, or it might amount to more routine weekly / monthly surfacing of results and observance of trends  

   

You will be a key team member within the connected team, helping shape our audience data and journey roadmap  

 

 

  

 

Skills required 

 

  • Accomplished at SQL 

 

  • Excellent numerical skills 

  • Experience in working in the analytics space 

  • Experience of setting KPIs and creating, understanding and explaining measurement frameworks 

 

Google Cloud Platform or similar experience 

  • Understand different internal and 3rd party datasets and how to pull value from mixing them 

  • Ability to make recommendations in aid of driving our personalisation strategy strategy 

  • Confident presentational skills  

  • Strong communication skills to tell the story from the data and present findings to project teams & senior stakeholders 

  • Ability to manage multiple projects simultaneously and lead on them 

  • Terrific attention to detail, and very high personal standards when it comes to quality, method and rigour 

  • Possessed of a passion and a curiosity for numbers, online opportunities, emerging platforms and ongoing developments in the world of analytics 

  • Strong communication skills to tell the story from the data and present findings to project teams & senior stakeholders  

  • Working closely with business stakeholders to drive business value our connected data platform 

 # LI Dyson


At Dyson, it's about more than our machines. We recognise that our success comes from our inventive people. We believe in including everybody and supporting you on your journey with us

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate. 

Closing date: 31 December 2021