- Netherlands - Amsterdam Office
Constant technological innovation is required to continue Dyson’s success, but we also need to fulfil our geographic potential. To unlock opportunities that lie within the 60 million households across CEED, Dyson has made the region a strategic priority and we initiated a transformation journey to increase investment and resource in order to triple the business over five years. We now have momentum and CEED will continue to be one of the fastest evolving areas of the Dyson world in the coming years.
We are looking for a talented Sr e-Commerce Trading Manager to join the fastest growing e-Commerce market in Dyson Central and Eastern Europe. You will be tasked with supporting the Head of ecommerce to deliver the direct trading website’s trading plan and support in growing revenue streams in the Dyson CEED D2C business. You will work closely with the experience, finance and supply teams to deliver projects, campaigns and optimizations to drive the eCommerce growth and ensure day to day e-Commerce operations run as smoothly as possible.
This role is pivotal to supporting Dyson.com ambition within the CEED business, so you must be a clear and effective co-ordinator, project manager and a team player.
Working with a cross functional team in CEED, the Netherlands (EMEA hub), and with UK based Group (Global) functions, your performance will be based on delivering against our local e-Commerce trading strategy, including our channel performance, trading calendar, sales forecast and overall D2C experience.
Your main KPI is Gross Margin, which is delivered through an effective trading plan, stellar forecasting skills and a strong CRM and affiliate strategy. You will report into the head of e-commerce for CEE, while having your own team to support your ambition.
Manage, co-ordinate and update trading plan on the CEE eCommerce direct websites.
Drive synergies between the trading plans for 8 markets
Support in planning effective promotion plans to drive sales and achieve the monthly margin targets.
Liaise with the experience team for effective execution of the trading plan.
Monitor and execute SSP changes across the markets to be price competitive.
Affiliate and CRM Strategy
Manage affiliate channel planning, strategy and execution.
Manage relationship between the key price comparison websites in the CEE region.
Improve the Dyson brand visibility on the key price comparison websites.
Manage the budget and spends via the key affiliate and price comparison websites.
Roll out Tradedoubler (or similar affiliate networks) across the new markets Croatia and the Baltics
Manage CRM operations, plan CRM activities and drive value through owners / prospects in Czech and Slovakia
Roll out CRM in Romania, Hungary, Baltics and Croatia
Forecast and Stock Efficiency
Operational forecast volume and margins management for CEE eCommerce direct websites.
Liaise with experience team to forecast sessions and conversions to deliver the sales target.
Monitor sellout and Sales performance of the CEE eCommerce direct websites, leading the Daily Trading meetings.
Identify gaps in actuals vs forecast by channel, liaise with experience and media teams to deliver the sessions and conversion targets to deliver your overall ambition
Liaise with the supply chain team for efficient stock movement between 8 stockroom locations to ensure stock availability across markets.
Digital: You have an advanced understanding of all things digital and eCommerce.
Analytics: You have strong analytics skills to drive inventory management and forecasting.
Sales planning: You will be capable of accurately building a sales forecast utilizing various data set such as web analytics and historical sales data.
Entrepreneurial spirit: You have an entrepreneurial mindset, not afraid to take risks.
Systems: Prior knowledge of using Analytics software (Adobe Analytics or Google Analytics), Business Planning Software (Anaplan) or SAP would be advantageous but not essential.
Owners First: You’ll understand and think about what these plans and actions do for our owner experience.
Agile: Be capable of working in a fast-paced, sales-driven environment, with autonomy and flexibility.
Organized: You are able to break down a goal into manageable tasks and work efficiently to deadline
Communication: You are a strong communicator, able to communicate technical issues using simple terminology.
Detail: You have a keen eye for fine details
Solution oriented: You have a bias for action and get things done with a positive attitude.
Collaborative: You’re comfortable working will colleagues and peers across countries, cultures and different levels of seniority. Use of GIFs is mandatory.
Discount on Dyson products
Company Pension scheme
29 days annual holiday plan
Company Fitness plan
EAP (Employee Assistant Programme)
Life Assurance Plan
Transportation allowance (0,21€/km regardless of the means of transport)
Health Insurance – Medical Contribution
Eye Examination & Computer Glasses Reimbursement
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.