- United Kingdom - Malmesbury Office
Dyson is growing. Fast. More products. New categories. Better experiences.
We are a creative technology company with a global and iconic identity. Our mission is simple: We solve problems others ignore. Engineering exciting new technologies which defy convention and pioneer radical re-inventions that work.
As part of Global Commercial, the Experience Design and Research team is responsible for designing and delivering the strategic and tactical cross-category and multichannel Dyson experiences. Setting the vision and creating the journeys that bring our technology and products to life at every touchpoint. Ensuring the same attention to detail to each interaction as we do to the engineering of our machines. Led by research and insights, our focus is on joining the dots across the multiple channels to enhance the shopper and owner journeys that drive acquisition and retention, supporting the overall strategic direction of the business. Using our expertise to continually drive innovation and design the seamless digital experiences that set us apart from the competition.
You’ll be joining a team of smart, expressive people and given the encouragement, trust, and freedom to do the job we love. It’s a fast-paced way of working that will inspire you do the best and most fulfilling work of your career. You’ll get to tackle far-reaching problems with satisfying outcomes and quick turnarounds. Constantly challenging your own thinking to get to the best solution, using insight to drive a better experience.
About the role
Senior Experience Designer (12 month fixed term contract)
Experience Design and Research, Group Commercial
Based on-site at our self-designed and built campus in Malmesbury, Wiltshire.
You'll be responsible for delivering the design direction for multiple experiences across the full spectrum of digital channels. Supporting the global vision for our Dyson experiences through enhancing our shopper and owner journeys to drive both acquisition and retention.
You'll be an expert on platform capabilities and best practice UX principles, have a sharp eye for detail and an aptitude for creating visually stunning, user-friendly designs. Working collaboratively with multiple functions to ensure consistency in the executions of multiple campaigns, enhancements, and experience projects.
Promote a ‘test and learn’ approach and design new functionality and experiences, across Dyson’s digital ecosystem that build on our Dyson values.
You'll manage or mentor junior individuals in the team, playing an active part in advancing the team culture.
Key areas of responsibility
A versatile and enthusiastic creative thinker, own the delivery and execution of UX and UI across the full spectrum of Dyson’s digital channels.
Something of a digital obsessive, always learning, always interested in developing new skills. A finger on the pulse of the latest technologies and trends that will enhance and transform owner and shopper journeys.
A champion of best practice for design and research principles. Set the global standard and continuously push the ambition, ideas, and tools.
Collaborative and adept at building strong relationships across functions, bringing together relevant areas of the business to deliver seamless, integrated experiences.
Commercially aware, comfortable with understanding the 'big picture' as well as executing the detailed designs and/or research. Able to understand the impact of design solutions on the overall business objectives.
Work at a global level to understand local nuances and ensure local implementation meets the direction and standard expected.
Excellent stakeholder management skills and confident with presenting ideas and concepts. Comfortable with being challenged and in turn challenging others to get the best possible outcome.
A tenacious approach to overcoming challenges, adapting and problem-solving in an ever evolving and demanding environment.
Actively advance the development and culture of the team, manage and/or mentor junior team members.
- 5+yrs of relevant experience within agency and/or in-house design teams
- A strong portfolio of digital projects and campaigns with proven results
- Previous experience creating and executing responsive, mobile-first designs
- Experience creating prototypes, wireframes, storyboards, and user flows
- Experience using tools such as Sketch, Axure, Illustrator, Photoshop and InVision
- Excellent design skills and knowledge of insight-led user-centred design principles
- Experience with qualitative and quantitative research methods and applications
- Excellent communication and stakeholder management skills
We'd love it if you have
- 27 days holiday plus eight statutory bank holidays
- Pension scheme
- Free on-site hair salon
- Electric vehicle lease scheme
- Free concierge service
- Performance related bonus
- Private medical insurance
- Life assurance
- Free gym membership
- Free on-site parking
- Subsidised café and restaurants with free lunches and hot drinks
- Discounts on Dyson machines
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.