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Senior IT Business Analyst


Information Technology
United Kingdom - Malmesbury Office

About us

At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers. 

Dyson IT are mid-transformation. Our aim, to create robust IT architecture, to manage data effectively and efficiently and continue to grow our world-class team.  A team who is strategic, enabling business acceleration, growth and success.

About the role

Our Commercial & Connectivity team work with business colleagues to understand what solutions they need, providing development and delivery services globally. Following a recent re-structure, a new workstream has been created in ‘Owner Experience’.

To support projects in this new workstream, you’ll report to the Business Analyst Manager and work on the implementation and enhancement of single large or multiple small information systems, in line with business need. You’ll be working with Technical Architects, delivering and/or leading analysis activity in order to elicit requirements and inform business decisions and be responsible for investigating and analysing business situations, needs and systems and evaluating options for improving these.

Acting as an internal consultant to the business you’ll be devising and planning the analysis approach for large-scale projects, producing detailed business models and assisting in the preparation of business cases and identifying new, alternative and innovative approaches to performing business activities.

We are proud of our collaborative and sociable ‘campus culture’, so this role will be based on-site at our state-of-the-art technology campus in Malmesbury, Wiltshire (or our office in Bristol City Centre).

About you

We would love to talk to you if you are an experienced IT Business Analyst (perhaps with a technical background) who has previously worked on large projects, in a matrix structure, with cross functional teams and operating under both line reporting and Project Managers. You’ll be skilled at performing business analysis in a variety of complex situations and you’ll be comfortable working in Agile / Scrum framework environments.

Other key requirements include:

  • Strong business acumen and the ability to see overall picture and how individual actions fit within it.
  • Ability to work in a very fast-paced, ever-evolving technology environment.
  • Methodical and organised with exceptional attention to detail.
  • Previous experience in ‘owner experience’ / ‘customer journey’ will be an advantage
  • Previous experience in logistics / supply chain or similar will be an advantage
  • Knowledge of AEM, Hybris and SAP will be an advantage.
  • Relevant professional qualifications; including either BCS International Diploma in Business Analysis or IIBA Level 3 Certified Business Analysis Professional (CBAP) will be distinct advantage.

We have a very ambitious roadmap of technology changes to support our expanding product catalogue, so it’s a really exciting time to be joining Dyson!



  • Performance-related bonus scheme 
  • Competitive pension scheme
  • Life assurance and income protection
  • Discounts on Dyson machines


  • Free bus (coach) travel to and from Malmesbury campus from Bristol, Bath, Chippenham and Swindon
  • 27 days’ holiday (plus public holidays)
  • Ability to purchase additional holidays
  • Free parking on-site (excluding Bristol)
  • On-site hair salon, sports centre and gym – all free
  • Free lunch and free, (unlimited) hot drinks and fruit
  • Free on-site Lifestyle Assist service (concierge)
  • Electric vehicle salary sacrifice scheme

Health & Wellbeing

  • Private medical insurance
  • Dental insurance
  • Health Assessments
  • Employee Assistance Programme
  • Free GP service (both on-site and digital)
  • Free gym, fitness classes and wellbeing centre on-site
  • Fertility treatment and menopause support

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.