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Senior Manager Portfolio, PMO and Operations - Regional

Summary

Team
Information Technology
Location
Shanghai - China

About us

Dyson IT

At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers.  

Our aim, as Dyson IT, is to create robust IT architecture, to manage data effectively and efficiently and continue to grow our world-class team. A team who is strategic, enabling business acceleration, growth, and success.

Strategy, Platforms and Enablement Overview

The Strategy, Platforms and Enablement team have overall responsibility for ensuring full alignment of the IT strategic plans with those of broader Dyson. Driving enabling platforms and services to ensure the broader service and product teams can deliver exceptional results and achieve the unimaginable.

The team leads bringing technology insights and innovation into our strategy and roadmaps, through Centres of Excellence focussed on core enabling platforms and strategic missions focussed on accelerate delivery and delivering efficiency.

As Mission control for Dyson IT, the team will lead on the optimisation of resource across people, finances, and architectural principles to ensure the Dyson IT teams are focused on the right things at the right time and in the right way

About the role

The role

Provides ownership for ‘Mission control’ for the region with responsibility for providing an integrated and single view of work across the region – ensuring we are focussed on the right things, at the right time in the right way.  This includes providing services across Service Integration and Management, Portfolio and PMO.

 

  • Responsible for providing service integration and governance of pan pillar IT Service Delivery across the region

    • Producing service reports to drive best practice ITIL governance and to identify CSI opportunities

    • Provide on call support for weekend and national holidays in order to provide 24/7/365 pan pillar & core platform service owner support for major incidents/escalations 

    • Provide major incident support for pan pillar & core platform services in a follow the sun approach

  • Responsible for providing Portfolio and PMO services across the regional portfolio

    • Creates and provides accurate and timely information across the regional portfolio to enable effective control and decision making.  The information “hub”.

    • Provides assurance to the regional IT Director and central team that appropriate action has been taken to deliver the regional portfolio benefits to time, cost, and quality

    • Tracking and reporting: Tracking KPIs and providing regular status updates and exception reports as required to ensure all key stakeholders are provided with the information, they require

    • Portfolio insight:  Supporting management decisions through analysis and insights including lessons learned, risk and issues, financial forecasts, and other key information.

About you

Key competencies

  • Outstanding interpersonal skills.

  • Powerful change agent.

  • A visionary with a proven track record in strategic planning, individual/team development, and service delivery.

  • Dynamic and enthusiastic personality, combining flexibility and creativity.

  • Ability to offer solutions to various I.T. related problems, at times when under pressure.

  • Self-motivated, dynamic and results driven.

  • Inquisitive, proactive, and innovative.

  • Assertive.

  • Strong leader.

  • Ethical, personal integrity.

  • Quick learner.

  • Willing to be flexible in tasks and activities taken on.

  • Thrives on change.

  • Sensitive to cultural differences across Dyson Worldwide.

  • Attention to detail without losing bigger picture.

  • Ability to deliver under pressure.

  • Possess solid matrix management skills

  • In-depth understanding and knowledge of business and technology trends.

 

Experience:

  • Proven experience managing a portfolio to support large strategic multi-functional programmes.

  • Knowledge of ITIL principles particular change, problem, incident, request fulfilment and knowledge management

  • Knowledge of PPM tools / packages e.g., Planview.

  • Strong analytical skills with excellent computer literacy and numeracy.

  • Strong knowledge of programme and project management methods.

  • Sound experience of management reporting including tracking of plans and benefits, risks and issue tracking, and financial accounting.

  • Outstanding financial management, budgeting, and investment appraisal skills.

  • Experience of developing and delivering IT Roadmaps and Programme Plans to meet business needs.

  • Experience of operating within a global organisation with a proven ability to deliver against Group wide initiative.

  • A strong service and business partnering mind-set

Benefits

20 days annual leave

Pension scheme

Performance related bonus

Additional medical insurance

Discounts on Dyson machines

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.