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Senior Market Intelligence Manager


Data Analysis
United Kingdom - Malmesbury Office

About us

Dyson is a global technology enterprise.  We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better.  We’re growing fast and our ambition is huge – more categories, more locations, and more people.

The Global Claims Standard and Insights (CSI) Team’s mission is to understand and embed knowledge of the consumer to position Dyson technology in the right way. We work in the hub of the action; interfacing between Research Design and Development (RDD), Commercial, and other business functions to ensure more informed decisions are made throughout the Dyson product development framework.

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other, five days a week. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.

About the role

As our Senior Market Intelligence Manager, you will focus on bringing multiple data sources together to provide a deep understanding of the categories we operate in and the white space opportunities for growth. You will triangulate data from several sources across the business and deliver actionable recommendations. The main sources of information will be primarily our market share information and Global Brand Health data, but you will need to pull in other information, working and collaborating with other data owners across the Commercial function.   

As a team, we need to be on the pulse of what is happening in our key markets and be able to articulate long-term opportunities or risks that the senior leadership team needs to be aware of. You will be providing data to the Chief Commercial Officer and his senior leadership team and will need to work with key stakeholders to understand the “what next” for Dyson. You will work with our local markets to garner a deep understanding of our categories, to help guide global business decision-making. You will run key quantitative multimarket studies, working across several data sources, providing clear recommendations for us to move forward.

As a Senior Manager in the team, you will have two direct reports with two key deliverables: firstly, our Knowledge Management System; and secondly, ‘Quest’, which is a monthly report of consumer feedback that goes to our Executive Committee. You will oversee these key areas and make sure they are delivered on time, in full, and to a very high standard.

We are looking for you to be a curious, passionate, and detailed orientated Senior Market Intelligence Manager who can work across several teams and functions to deliver clear recommendations, to help us achieve our ambitious growth targets.

About you

-          Educated to degree level in a relevant subject

-          At least five years of experience in a market intelligence (or equivalent agency) role

-          Significant experience generating insights and identifying key themes from business performance, market, and competitive data

-          Experience using quantitative research and insight

-          Highly numerical and analytical, motivated, organised, adaptable, flexible, open-minded, resourceful, engaging

-          An exceptional communicator (written and oral) and collaborator, able to nurture relationships with senior stakeholders and influence decision-making

-          Comfortable working for a technology-led company

-          Experience coaching, developing, and mentoring more junior team members



-          Performance-related bonus scheme

-          Competitive pension scheme

-          Life assurance

-          Discounts on Dyson machines and retail discounts

-          Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)


-          27 days’ holiday (plus bank holidays)

-          Free on-site lunches, fruit, and hot drinks

-          Free on-site sports centre, gym, hair salon, and lifestyle assistance (concierge)

-          Electric vehicle salary sacrifice scheme

-          Ability to purchase additional holiday


-          Private medical insurance and dental insurance

-          Employee assistance programme, digital GP, on-site physio and GP, prescription service, fertility treatment support


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.