- United Kingdom - Malmesbury Office
Dyson is a global technology company with a unique philosophy - to solve problems that others ignore, first. It transforms every category it enters with radical and iconic re-inventions that work, perform and look very different. Dyson Estates consists of 160 properties including offices, RDD facilities, manufacturing sites and direct retail stores and is growing with the expansion of our HQ in Singapore – St James Power Station.
Five years ago 80% of Dyson’s business was full-sized vacuum cleaners. Today, its digital motor powered cordless vacuums, robots, Airblade hand dryers, bladeless fans, humidifiers, purifiers, heaters and Personal care are powering its growth in 75 countries around the world.
Dyson is rapidly expanding; in its new and core categories, and across all global markets. The next five years are going to be Dyson’s biggest and busiest yet. By 2025, there will be 100 new machines, 3 new product portfolios and Dyson’s headcount will have grown. With this pace of growth, these ambitious plans, and the complexities of global expansion, it is natural that Dyson is working towards creating great spaces to work in.
About the role
Our mission is to provide workspace that matches our business aspirations. We create spaces that support our employee’s well-being and provide facilities that enable our people to have the best employee experience whilst at work.
The role will include setting the direction and ensuring consistency for delivery, standards, quality and ways of working in all catering locations in the UK and Dyson events.
Skills and expertise as a customer-focused strategic leader, collaborator and influences are key to interacting effectively with Head of Food Quality and the various stakeholders in relation to Dyson events.
This role reports into the Head of Estates Operations UK and works collaboratively with the Head of Food Quality to ensure high standards are maintained. This role is accountable for the Catering operations across our UK sites, as well as the leadership of our UK catering teams.
Work with colleagues in Estates Delivery to assess new Dyson locations in the UK identifying whether catering should be in house/out house and carry out workforce planning
Check and approve architecture and design for new catering locations and refurbishments to ensure they meet the needs and requirements of the catering team along with the Head of Food Quality
Carry out regular audits to assess quality, processes and food standards are upheld and adhered to in all Dyson Cafes. Lead through the Head Chef to deliver all improvements identified
Identify continuous improvements such as simplifying processes and implementing solutions to enable the cafes to deliver to high volumes to ensure consistency, improved standards and customer experience
Work with and negotiate preferred suppliers and act as an escalation point in the management of suppliers
Work with the Head of Food Quality to implement new ideas and ensure standards are maintained through the catering team
Act as the single point of contact for Forward Dyson and Catering initiatives across Dyson UK
Act as the single point of contact for event requests in the absence of the Roundhouse and Events manager
Lead the people management of the Catering teams, ensuring we attract and retain the right people
Works collaboratively with CoEs to deliver new initiatives e.g. Comms
Manages expectations of senior stakeholders and actively seeks feedback from the business
Financial accountability and budgeting for Catering
Organise and source new equipment
Ensure adherence to H & S Standards, COSHH and Food Hygiene and ensure the catering team are compliant
An experienced leader who understands the logistic and operations of running both events and in house and out house catering offerings
Able to drive standards, consistency and quality through the Head Chef/chef managers
Has an eye for detail
Experienced in negotiating with suppliers
Can make sound decisions on continuous improvement
Strong communicator and influencer to ensure all locations are aligned
Creative individual with a passion for good customer service and high-quality fresh foods
Can demonstrate good stakeholder management and manage expectations
Resilient in their approach
Catering related qualifications advantageous
Performance related bonus
Company paid Life Assurance
Discounts on Dyson machines
Competitive pension scheme
Purchase additional holidays
27 days holiday plus statutory bank holidays
Free bus travel to and from Malmesbury campus from Bristol, Chippenham and Swindon
Endless free coffee and tea, and a free lunch
Free on-site hair salon
On-site lifestyle Assist
Electric vehicle scheme
Private Medical insurance for all employees
Employee Assistance Program for employee and dependants
Digital GP and prescription service
Fertility treatment support
On-site gym and sports centre
On-site well-being centre
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.