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Senior Operative, GB&I (IO)

Summary

Salary
Competitive
Team
Warehouse
Location
United Kingdom - Bumpers Farm Service Centre

About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people.

About the role

We are looking for a motivated Senior Operative to join our Team in Chippenham who are responsible for Diagnosing faults, repairing and servicing Dyson products from our exiting Floorcare, Haircare and Air Treatment (Heaters and Fans) products.

Please note -this role will require you to work shifts as per below:

4 days on 4 days off, starting at either;

0700 – 1715

0730 – 1745

0800 - 1815

Key responsibilities

  • Support all functions within the Bumpers Farm Site
  • Diagnose, Repair and service Dyson products returned by UK customers according to the Dyson quality service level
  • Repair / Rebuild the returned / customer machine as per the defined Dyson policy and procedures.
  • Refurbish products to Dyson quality standards
  • To assist in the loading and offloading of vehicles
  • To unbox and re-box all Dyson products and parts
  • To book in and dispatch using SAP, CRM, PCF and courier systems
  • To ensure cleanliness of all our products and working environment using dust extraction equipment and cleaning materials and products provided
  • Assist the disposal of all site waste ensuring site recycling processes and procedures are followed and onsite equipment is used correctly
  • Picking, Packing and Dispatching of Dyson products and parts working to achieve set performance targets
  • Replenishment of our parts and products in all our onsite stock locations

About you

  • Have some understanding / ability to work with technical tasks
  • Happy to be on your feet all day
  • Able to follow written instructions and diagrams to diagnose faults and carry out repairs
  • Able to solve problems
  • Customer and quality focused.

#LI-DNI


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.