- Supply Chain and Logistics
- Singapore - Technology Centre
Dyson Singapore is looking to hire a Senior Product Owner - Order Management Systems for our Technology Centre.
About the role
Executing and translating the vision behind the omni-channel customer experience application landscape into a feasible roadmap for the use of Manhattan Associates-Active Omni product
Identify, assess, and prioritize initiatives that solve pain points, modernize and differentiate the digital experience, and create inspiring customer journeys that drive conversion and retention online
Partner with their Director, VP, and key internal and external stakeholders to develop the global roadmap that supports overall strategic business objectives
Leverage data analytics, and an understanding of customer needs/trends, to assess current Tapestry experiences. Offer competitive insights to identify opportunities that maximize customer engagement and lifetime value
Translate highest priority opportunities into compelling business cases that define business value and ROI
Leverage an entrepreneurial and resourceful mindset and strong collaboration skills to test, pilot, and iterate on high impact initiatives
Work with global implementation teams—including Customer Experience, Marketing, Creative, IT, Operations, and third party vendors—to effectively roll out and globally scale highest impact initiatives
Monitor and maximize ongoing impact and performance of initiatives against expectations with a focus on optimizing both product and processes to continually improve ROI
Continually scan competitive landscape and technology advancements to identify best practices, emerging trends, and innovation opportunities
Manage relationships with key technology partners as relevant
Creating a product road map based on this vision
Managing the product backlog and prioritizing them based on changing requirement
Overseeing all stages of product creation including design and development
Developing user stories
Monitoring and evaluating product progress at each stage of th
Participating in Scrum meetings and product sprints
Enabling smooth product delivery by your scrum team through solid analyses, epic and feature definition, backlog prioritization, sprint planning, and successful execution and implementation
Co-developing release approaches together with business representatives to secure intended use of functionalities and solutions and supporting the training.
Liaising with the product team and end-users to deliver update
Bachelor’s Degree with at least 10 years of experience in a digital product management role.
Several years of experience in product ownership, with IT experience and preferably in an international setting.
Needs to have Manhattan Associates-Active Omni product experience at a super user level
Experience working across digital platforms (web, mobile/app)
Strong understanding of digital platforms and technologies
Creative and strategic thinker with demonstrated success driving innovation from vision to execution and delivering tangible business results
Deep understanding of customer journeys with proven ability to transform customer needs into actionable product roadmaps and requirements
Strong project management and problem-solving skills; ability to overcome obstacles to complete projects and deliver results
Excellent written and verbal communication skills—a compelling, impactful storyteller
Self-directed, resourceful, and adept working in ambiguous environments
You are comfortable in and enjoy an agile way of working (we work in a Scaled Agile Framework setup with multiple teams consisting of highly motivated and diverse onshore and offshore colleagues). Trust, transparency, openness, and mutual respect is the norm.
Understand software development and have experience with agile tooling (e.g. Jira, Confluence, Miro, Mura)
Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition. #LI-DYSON
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.