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Senior Project & Operations Officer - Education


Project and Programme Management
United Kingdom - Malmesbury Office

About Us

The Dyson Institute of Engineering and Technology is unlike any other higher education institution.

We aim to develop the best engineers in the world by combining rigorous academic programmes with work on future Dyson products and real responsibility from day one. We embrace best practice for quality in learning and teaching, rigorously uphold academic standards and offer individualised experiences. Learning is embedded through tailored experiences across Dyson’s global engineering teams and developing pioneering technologies with an international impact.

Studying while working isn’t easy, but with guidance from technical experts, passionate academics and an extensive wellbeing and development provision our student engineers are supported to thrive.

We offer not just an education, but the start of an accelerated Dyson career.

The Project and Operation Team, forms part of the Professional Services Department within the Institute, with a remit covering Governance, Quality, Academic Administration, Project Management and Operations. The Project and Operations Team specifically is responsible for the management of spaces and the Institutes library service, data, privacy and information management, programme and project management as well as supporting the institutes business-as-usual functions.

About the Role

This is a role like no other in Dyson and as such requires a flexible mindset and strong interpersonal skills. 

The Senior Project and Operations Officer will report to the Senior Projects and Operations Manager, in a newly formed team that manages the delivery of the institutes change management projects and operational activities. 

This is a challenging role, with a broad portfolio of projects, examples of which are, Managing the Student Induction, Recruitment and Admissions, Staff training and Student Support.  Key to this is to share one’s knowledge of Project Management embedding the principles to all works at the institute. 

In addition to the Project Management role the role will support the institute more broadly in developing processes, and supporting the institutes, privacy and information management.  The Projects and Operations Officer will be expected to work flexibly as required to support the wider Professional Services Departmental activities.

The Senior Project and Operations Officer will focus on three core areas;

  • Project Management, working across the Institute to compete the delivery of existing projects, working with the Senior Projects and Operations Manager and Senior Management Team to plan implement and evaluate identified change projects.  Lead projects, usually short term in nature or contributing to larger Institute wise projects to improve service provision and advance the Institute

  • You will support the broader institute in the articulation, recording and publication of processes, ensuring that we are transparent in our approaches to delivery within the institute.

  • You will take ownership of the Institutes privacy and information management works, working with internal colleagues to deliver training and ensure that we are compliant in our data retention.

About you

  • Experience of working in a Higher Education or Further Education environment

  • Experience of successfully delivering non-technical projects in an environment, such as public and third sector setting or an education organisation.

  • Knowledge of waterfall and/or agile project methodologies

  • Excellent interpersonal and communication skills, able to present and discuss ideas with a range of stakeholders

  • Proven problem-solving capability

  • Proven ability to manage own workload, including well developed planning and organisational skills

  • Proven relationship management experience, including the ability to develop relationships with key sponsors along with internal and external stakeholders

  • Proven experience of working in large, complex, and diverse organisations with ability to build and manage internal and external relationships including at a senior level

  • Proven ability to effectively evaluate and report on projects and programmes, using data and insight to demonstrate outcomes.

  • A commitment to excellence with an eye for detail and getting the job done

  • A high level of flexibility to be able to multi-task over a range of activities and projects with frequent interruptions.



  • Performance related bonus.

  • Company paid Life Insurance.

  • Discounts on Dyson machines.

  • Competitive pension scheme.

  • Flexible benefits programme with a growing range of voluntary benefits, including the ability to purchase additional holidays.


  • 27 days holiday plus public holidays.

  • Free bus travel to and from Malmesbury campus from Bristol, Bath, Chippenham and Swindon.

  • Free on-site parking.

  • Subsidized café providing endless free coffee and tea, and a free lunch.


  • Private Medical insurance for all employees.

  • Employee Assistance Program for employee and dependents.

  • Digital GP and prescription service.

  • On-site gym

The Dyson Institute is committed to safeguarding and promoting the highest standards of welfare and wellbeing of its Undergraduate Engineers. It expects all employees, partners and contractors to share this commitment. Applicants must be willing to undergo a pre-employment screening procedure appropriate to the post they are applying for. This includes checks with past employers and the Disclosure and Barring Service. Our Safeguarding and Prevent policy contains more information on how we maintain a safeguarding culture within our team.

Closing Date: 06 February 2023

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.