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Senior Sustainability Manager (Thought Leader) - Ethics and Management System


Malaysia - Development Centre

About us

As a global technology enterprise, we recognise that our actions have far-reaching consequences. We have a responsibility to proactively behave in a sustainable way.

At Dyson we strive to make a positive difference. We are rising to the challenge of creating disruptive technology in a socially responsible way. We apply the same principles of innovation, collaboration and resourcefulness that our engineers use for product design to ensure we maintain a sustainable business. The challenge is great, and our aspirations are large. Together we are working to solve important problems, such as reducing our environmental footprint, contributing to the communities we operate in and ensuring our supply chain meets our high standards.

It started with the vacuum bag – or, more specifically eliminating it. Now, we’re constantly looking at ways to do more, with less.

About the role

This role holder is responsible for providing strategic sustainability leadership, challenge and direction in the area of Supply Chain Ethics and Management System.

You will set policies and targets demonstrating an exemplary level of passion, energy and commitment.

The role is to be an internal and external vocal advocate supporting Dyson on a best in class journey towards Ethic and Management system.

Reporting into our Head of Sustainability – Supply Chain and as part of the global Dyson Sustainability team and will form the core supply chain thought leader team with specific focus on formulating policies and strategies related to ethics and management system in the supply chain.

Main Duties/Responsibilities:

  • Sustainable ethics and management system senior manager develop, manages, monitors and promotes responsible ethics and management system. Assist in the implementation of an end to end supplier due diligence process to ensure businesses are conducted ethically using the right management systems.

  • Define and implement overarching company sustainability strategies with regards to improving Dyson’s suppliers management of social compliance through ethics and effective management system.

  • Manage performance and progress of strategies on legal compliance.

  • Identify and propose concrete measures to reduce and mitigate risk associated with worker management especially in the area of development of policies and management system.

  • To meet social responsibilities and to achieve success in the supply chain, you are to manage and uphold the highest standards of ethics including: business integrity , no improper advantage, transparency ,Intellectual property , fair business competition ,privacy matters and protection of identity and non-retaliation

  • Stay abreast of the developments in ethical management and how this is relevant to, or how it is translating into tools and practices at Dyson Supply Chain.

  • You shall adopt or establish a management system with a scope that is related to the content of Dyson Ethical and Environmental Code of Conduct. The management system shall be designed to ensure: (a) compliance with applicable laws, regulations and customer requirements related to the supplier’s operations and products; (b) conformance with Dyson’s EECoC; and (c) identification and mitigation of operational risks related to Dyson’s EECoC. It should also facilitate continual improvement.

  • Defining both short-term tactical goals and long-term strategic goals, utilising the wider supply chain implementation teams subject matter expertise and sustainability experience.

  • Monitor and report on emerging global trends and regulation giving directions to feed into future Dyson strategies.

  • Monitor and participate in external Sustainability thought leader groups, from leadership conferences to legislative committees and industry collaboration programmes.

  • Be a subject matter expert and train, guide and mentor others in Dyson, disseminating knowledge, best practice and standards related to Ethics and Management system.

  • Providing insight from data, measuring performance and completing gap analysis against industry indices and best practice.

  • Aligned to Dysons High Performance culture, mentoring & educating the wider teams in opportunities & importance in the area of Sustainability.

  • Builds data and metrics to inform and support responsible vendor selection and procurement decisions.

  • Develops and administers Ethics and Management system related training programs for supply chain workers, assesses training and development needs for suppliers especially Contract Manufactures. In addition, helps individuals and supplier CSER team to develop skills and knowledge in management system, collaborate with suppliers to create training manuals, presents in-person training sessions, monitors training for effectiveness.

About you


  • Experience working in Ethics compliance and developing management systems.

  • Strong social/CSER audit experience and specialization in policy development and implementation of system-based operations for social compliance.

  • Good understanding of the working conditions in supply chain and relevant associated risk.

  • Previous strategy or advisory role for ISO management in a manufacturing environment.

  • Experience in writing and developing ISO management policies will be advantage.

  • Have good working experience in the following areas; Management Accountability and Responsibility, Legal and Customer requirements, Risk assessment and risk management, setting objectives, training, workers grievances handling, communication, audits procedures and corrective action plans procedure.

  • Experience of working in the field of manufacturing with senior management team and ability in influencing senior stakeholders.

  • Ability to manage change in an organization, including by seeking and generating buy-in, building culture and supporting stakeholders to engage with the program of work at hand.

  • Strong organizational skills with a methodical and detailed approach.

  • Strong team working capabilities and an ability to be flexible.

  • Excellent interpersonal skills and confidence when interacting with others.

  • Strong attention to detail and an ability to apply knowledge to practical situations.

  • Strong organizational and numerical skills are essential.

  • Involvement with standards working groups/ trade associations/ external bodies.

  • Excellent communication and reporting skills and the ability to liaise, influence and motivate others at all levels within the business.

  • Experience of successfully implementing management systems and KPI’s.

  • Experience of understanding and working to regulatory policies, with further experience in influencing regulatory policy being beneficial.

Core Competencies:

  • Integrity: has a keen sense of justice and is willing and able to challenge the status quo in order to achieve change.

  • Strategic Thinking: demonstrates ability to take a broad overview of issues and to identify most salient points.  Takes an inventive approach.

  • Analytical Skills: Identifies and analyses key trends, issues, problems and solutions.  Reasons logically and accurately with financial and numerical information.  Ensures details are not overlooked.

  • Teamwork: Able to build and maintain effective working relationships with a wide range of people.  Works co-operatively with others as part of a team.

  • Autonomy:  A self-starter who is undaunted by new people and new challenges.

  • Written and Oral Communication: Can present complex information and arguments in a coherent and accessible format to senior management.  Can use a variety of oral and written communication presentation techniques to ensure recommendations are considered.

  • Culture awareness: is sensitive to cultural differences that may occur within Dyson or within manufacturing supply chain and adapts style and behaviour as necessary.

  • Commercial awareness: ability to develop innovative and commercially viable solutions to ethical and environmental challenges in the supply chain.

Qualifications / Professional Memberships:

  • Educated to degree level, preferably in a relevant sustainability management/ labour law.

  • Demonstrable continuing professional development.

  • Having sustainability lead auditor certification will be added advantage.

  • ISO Quality Management System Lead Auditor  certification will be added advantage.

  • Languages: fluent spoken and written English. Additional languages will be an added advantage


Dyson Malaysia monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition. #LI-DYSON 

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.