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Senior Traffic & Acquisition Manager, GB&I (IO)

Summary

Salary
Competitive
Team
E-Commerce
Location
United Kingdom - Bristol Office

About us 

Dyson is growing fast, and our ambition is huge – more categories, more locations, and more people. Our technology is unique and complex, so it’s up to us to explain it clearly. Working in-house, directly with engineers and the broader business, we create inspirational communications that showcase our technology.  

At Dyson, we are passionate about taking care of our shoppers and owners. Selling directly to our global customers is central to our business strategy, allowing us to offer exclusive machines and cultivate unique owner relationships that only Dyson can provide. By leveraging our strong brand and customer loyalty, the E-Commerce team for GB&I is responsible for driving Dyson’s growth via the online shopping experience. 

About the role 

  • Develop and implement strategies for driving profitable and sustainable traffic to the Dyson.com business across all channels. 
  • Ensure alignment with sales objectives and budget through effective execution of traffic strategies. 
  • Oversee sales and profit performance from traffic channels, identifying opportunities for revenue and profitability improvement. 
  • Manage and collaborate with media and SEO agencies to align strategies, plans, and KPIs. 
  • Strategize and optimize traffic mix to enhance CRM, SEO, and Affiliate marketing efforts. 
  • Collaborate with global and regional stakeholders on eCommerce needs and attribution modelling. 
  • Share and scale best practices across regional markets and teams. 
  • Lead and develop a high-performing team by setting clear objectives, removing obstacles, and nurturing talent. 
  • Play a key role in the Regional Ecommerce leadership team, contributing to short and long-term business targets. 
  • Ensure smooth onsite journeys by working closely with IT, product owners, and eCommerce teams. 

About you 

  • Minimum of six years in optimizing acquisition and retention in a digital eCommerce business (D2C or retail environment). 
  • Expertise in both paid and organic search, with the ability to drive integrated search plans. 
  • Experience in managing performance-based agency relationships. 
  • Hands-on experience in CRM; familiarity with Salesforce is a plus. 
  • Beneficial experience in upper funnel, brand, and awareness building. 
  • Previous experience working within global and regional brand structures with detailed creative guidelines. 
  • Proficiency with analytics tools, preferably Google and Adobe. 
  • Experience in managing and leading teams within a matrixed structure. 
  • Strong communication skills to explain technical issues in simple terms. 
  • Attention to detail, proactive attitude, and ability to work at pace with a low ego and positive outlook. 

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.