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Site Merchandising Specialist (Early Careers)

Summary

Salary
Competitive
Team
E-Commerce
Location
United States - Chicago Office

About Us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. 

Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood with an additional office in Ann Arbor, Michigan.

We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country.  

About the Role:

In order to meet the demands of our growth we are hiring a Site Merchandising Specialist to help with day-to-day operations on our ecommerce team. The roles has significant opportunity for growth. If you are currently a undergraduate senior who has excelled in previous work experience, demonstrated outstanding academic performance and are looking at breaking into ecommerce or digital sales and marketing, this is your opportunity!

The Site Merchandiser will be working on the US Direct team, driving a best-in-class customer experience in our floorcare category. Responsibilities include launching product and promotional campaigns, optimizing messaging and targeting strategies to increase customer engagement and drive conversion. It also contributes to the development and testing of new site features and capabilities, working closely with our category marketing and tech teams.

Main Accountabilities & Supporting Activities

Business Ownership

  • Collaborate with Marketing Teams to ensure assortment, and customer communications lead to desired business results

  • Work closely with the Floorcare Associate manager in charge overall category performances to deliver sales goals.

  • Leverage web analytics to understand performance of customer interaction with site content to identify business opportunities and drive site enhancements

Digital Creative Support

  • Work closely with creative and marketing teams to develop digital creative for website

  • Set-up and manage creative assets across the site, including Homepage, Category Pages

Site Maintenance

  • Ensure accuracy of all creative assets and tracking for actionable reporting

  • Build product pages in support of new product launches

  • Resolve all issues and errors logged within the areas of focus

About You:

  • Pursuing a bachelor's degree with a target graduation date of May 2023

  • 1-3 years working experience in site merchandising or for a transactional ecommerce website

  • Demonstrated experience using data and metrics to measure performance and determine improvements

  • Interest in using Adobe Experience Manager, or other content management system as well as promotional content management systems preferred

  • Good knowledge of Microsoft Office products

  • Strong communication skills

  • Strong attention to detail and accuracy

  • Aptitude for data-analysis

  • Strong project management, organizational and planning skills

  • Ability to build relationships quickly, and work well with many different teams and personalities

  • Ability to work in a fast-paced environment where priorities change often

  • Properly manage time and priorities to deliver projects effectively and within set deadlines

Benefits:

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter. 

Financial benefits: 

  • 401K with up to a 4% match 

  • Company paid Life Insurance and AD&D 

  • Flexible Savings Account (FSA) and Health Savings Account (HSA) 

Lifestyle benefits: 

  • Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time 

  • Pre-tax Commuter Benefits (applicable areas only) 

  • Generous Child Care Leave Program 

  • Wellness Program 

  • Employee Assistance Program 

  • Generous Dyson Product Discounts 

Health benefits: 

  • Multi-Level Healthcare Coverage Options 

  • Vision & Dental Coverage 

  • Company paid Short-Term and Long-Term Disability 


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.