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Software Support Engineer

Summary

Salary
Competitive
Team
Design and Development
Location
Philippines - Alabang Office

About us:

The next few years are going to be Dyson’s biggest and busiest yet. All thanks to a £2.5 billion commitment to its future technology pipeline. This growth will need the support of more new people across other functions around the world, including the Philippines. We have c. 6,000 engineers and scientists worldwide and we are now looking to recruit more in the Philippines. With this pace of growth, these ambitious plans, and the complexities of global expansion, it is natural that Dyson is now thinking about the best ways to organize itself globally and manage its exciting new product ranges to best effect. With APAC now our biggest growth region, we need to question where and how we invest to underpin the future. Our plans for the Philippines are ambitious and we are looking for talented people to join our Research, Design and Engineering families! 

About the role:

This role will work closely with Manufacturing site to provide Embedded Software support for Electronics modules within the Dyson product which developed by dedicated Product Embedded Software development team. at the same time also working cross functional team to help Project Delivery by collaborating to provide Embedded software capability per ad-hoc basis. acting as interface for Manufacturing, Quality Team with Development team on Embedded Software related solution or process.

Key Responsibilities:

  • Full time production Software Engineer to work with the manufacturing side which is pointed by Dyson. Will be working at our Alabang office but will be deployed to CM sites on an ad-hoc basis

  • Excited to join in a growing team of ambitious engineers and help to sort out and troubleshooting the production issue which is software related.

  • Working closely with Project Team, Test Development Team, Hardware team and production line to ensure the smooth operation of engineering build with the delivered/released software from Software development team. 

  • Able to review and understand the product design, software design, hardware schematic, production line test setup, ETS (Electronics Test Specification) for FCT and EoL.

  • Involving in technical troubleshooting and analysis on production line build failure, machine calibration failure, software maintenance and Scripting.

  • Providing the ad-hoc training and guidance to manufacturing side on the test procedure and debugging system.

  • Able to do the issue tracking and debug on the complex production issues.

  • Working with product sustaining team on investigating Software Failure on Market Return Unit. Root-Cause Analysis and preventive action.

Key Skills / Experience:

  • Bachelor Degree in Electrical/Electronics/Telecommunication/Computer Engineering or equivalent.

  • Familiar with programming and scripting in C/C++/Linux/Python.

  • Use of Linux command line environment.

  • Use of lab equipment such as multimeter, soldering irons and oscilloscopes for debugging and resolving issues.

  • Good understanding of basic hardware and its interfacing to software systems.

  • Strong troubleshooting skill in both Hardware and Software.

  • Agile software development experience.

  • A team player with good communication and strong analytical skills

  • Experience in production line assembly process, FCT and EOL, Calibration mechanism and software support in building machine.

  • Experience being a Failure Analysis Engineer

  • Has a continuous improvement mindset – is independent and self-driven with a strong focus on results

  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders.

Benefits include: 
- HMO coverage. Health & wellness is one of our priorities, immediately available for you & dependents so no waiting for employment regularization 
- Up to 20 days annual leave based on employment service + 15 days medical leave 
- Generous Allowances including Transportation, Meal, Food, Clothing, etc. 
- Dyson product gift upon employment regularization, and discounts on Dyson machines 
- Exposure to a broad and diverse range of Dyson activities from research through to manufacturing and global sales for Dyson projects 
- Career development and growth in a global team 

#LI-DYSON


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.