- Planning and Retail Operations
- United States - Chicago Office
Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country.
About the Role:
Reporting to the Sales Operations Manager, the Sales Operations Analyst supports the annual and continuous planning processes by engaging with strategic Retailers working with Sales-National Accounts and cross functionally to execute our Joint Business Plans (JBP).
The Sales Operations Analyst will be the leading resource across the business on customer-specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both.
The main priority of this role is to engage Retail counterparts for optimized operational function associated with driving revenue and margin for assigned Retail account. Key functions will include:
Using POS trends and analysis in weekly Retailer meetings, lead the development of the Sales forecast for incorporation into internal Monthly S&OP processes
Leverage advanced inventory management with Retailers, optimizing DC/FC & Store level allocations, maximizing retailer inventory investment and Dyson sell out by achieving retailer in-stock metrics
Using available insights and competitor knowledge, identify action plans to address issues or activate against new opportunities by tracking all risks and opportunities
Working with National Account Mgr(s), assist and support in maximizing available budgets driving ROI
Enable end to end order to cash efficiencies with Retailer by monitoring deductions, payments and credit
Work with Customer Service/SOP to optimize Purchase Order changes to Retail targeting Retail objectives for on-time, in-full and invoice mis-match metrics
Support Sales-National Accounts by working cross functionally with strong Finance and Supply Chain partnerships
Develop, and leverage strong partnerships with assigned National Account Retailers across functional Planning, Forecasting and Inventory teams at those retailers across multiple categories
Work with Sales (Directors, Channel, National Account Managers) on all operational aspects of Sales execution at assigned retailers
Working with Channel Management Team, liaise with Category Business Units on ranging, assortment, and new product planning
Collaborate with Demand & Supply Planning, Finance, Customer Service, Inbound & Outbound Logistics to hit all retailer and internal efficiency and service metrics
Seek out decision makers and influencers to ensure a balanced approach to the allocation of resources or assets
Contribute to the Dyson US organization
Serve as an active and high performing member of the team
Partner with other team members to support new opportunities as they arise
Be able to challenge self and others in accepting the norm, while working towards best practices
Fulfill other duties as necessary and assigned.
Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
Think outside of the box, identifying opportunities for improvement
Identify problems and find solutions
Bachelor’s degree required, business major preferred
2+ years as a Sales Operations Analyst, Financial Analyst, Merchandise Planner, Demand Planner, or Inventory Analyst
Prior Demand Planning and Forecasting experience required
Prior experience working with key national accounts and/or big box retailers
Advanced knowledge and proficiency in Microsoft Excel are required
Prior experience working with Sales, Marketing and/or Finance function is a plus
SAP and or Anaplan experience is a plus
Strong analytical and problem-solving skills
Strong communication skills
Self-motivated with the ability to work independently
Ability to multi-task and manage multiple projects
Ability to deliver projects in full, on time and to the highest quality
An innovative yet objective thinker
Ability to communicate with all levels of the organization with positive intent
At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.
401K with up to a 4% match
Company paid Life Insurance and AD&D
Flexible Savings Account (FSA) and Health Savings Account (HSA)
Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
Pre-tax Commuter Benefits (applicable areas only)
Generous Child Care Leave Program
Employee Assistance Program
Generous Dyson Product Discounts
Multi-Level Healthcare Coverage Options
Vision & Dental Coverage
Company paid Short-Term and Long-Term Disability
Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at email@example.com for more information. Dyson is an Equal Opportunity Employer.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.