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Store Manager

Summary

Salary
Starting salary will be based on experience and credentials
Team
Retail Operations
Location
Santa Clara, CA, USA

About us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood with additional offices located in Aurora, Illinois and Ann Arbor, Michigan. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country.

About the role

  • Responsible for elevating the in store guest experience by delivering engaging demos with every customer
  • Demonstrate sales leadership by taking an active role on the demo floor coaching and mentoring the team
  • Lead highly visible retail store operations
  • Navigate ambiguity and manage change
  • Build, execute and gain leadership alignment on strategies to drive store operations and customer experience
  • Create and execute  best practices to improve sales or profitability and share those best practices with key business leaders
  • Hire and train an effective demo store team. Consistently observe and assess capabilities to create development and training plans for career growth
  • Build strong cross-functional and remote relationships
  • Be a leader in the community; network and partner with the events team you will create, plan and execute in store events to drive foot traffic into Dyson
  • Manage store P+L to achieve company targets
  • Analyze sales data to effectively forecast sales and product mix

About you

In partnership with the Head of Direct Retail, you will be responsible for creating experiences that defy convention. Your love for leading others, technology, and design means you will know each Dyson machine inside and out and will be the first to learn, share, and inspire your team’s passion for innovation.  

As the Store Manager, you will develop a team to lead People, Operations, and Social Engagement. You will leverage your business acumen to create and execute actionable plans to forecast and manage your P+L, while driving key metrics.  You must be an enthusiastic champion for the reputation inside and outside Dyson, committed to establishing an iconic experience.
  • Minimum of 5 years robust experience in a customer facing retail setting
  • 3+ years of retail store management experience required
  • Bachelor Degree strongly preferred
  • Bi-lingual language proficiency is a plus 
  • Ability to understand the Dyson brand and uphold its integrity
  • Must be a highly motivated, enthusiastic team player, driven by exceeding sales performance aspirations and creating an innovative customer experience                   
  • Energetic and outgoing personality with strong communications skills                         
  • Ability to be a strong and enthusiastic People leader, coaching and training team members
  • Must take a leadership role in daily store operations
  • Ability to navigate ambiguity and change
  • Always experimenting; always learning; Embraces innovation
  • Always acting with integrity, empathy and respect towards people, co-workers, owners, partners and products                     
  • Putting customers at the center of our decisions                 
  • Tenacious in delivering our best to get the right results, in the right way

Benefits

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial benefits:
  • 401K with up to a 4% match
  • Company paid Life Insurance and AD&D
  • Flexible Savings Account (FSA) and Health Savings Account (HSA)
Lifestyle benefits:
  • Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
  • Pre-tax Commuter Benefits (applicable areas only)
  • Generous Child Care Leave Program
  • Wellness Program
  • Employee Assistance Program
  • Generous Dyson Product Discounts
Health benefits:
  • Multi-Level Healthcare Coverage Options
  • Vision & Dental Coverage
  • Company paid Short-Term and Long-Term Disability
Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at americas.talentacquisition@dyson.com for more information. Dyson is an Equal Opportunity Employer. #LI-DYSON

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.