Summary
- Salary
- Competitive
- Team
- Sales
- Location
- United Kingdom - England Remote
About Us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people.
About the role
As the Strategic Key Account Manager GB&I you will lead on high profile National Accounts within Hair Care, ensuring outstanding execution and sales growth whilst identifying the shopper trends and retailers where our audience shops. Commercially focused, you will use your negotiation and influencing skills to develop a strategic annual account plan that sets out the key objectives for DYSON and the retailer with ongoing planning of up to three years.
As our product portfolio expands, our retail landscape must transform in order to deliver the vision of our DYSON’s ambitious growth targets. You will set the strategic vision and outline clear objectives that will deliver high value growth and strong return on investment for DYSON Sales and the category.
This role can be done in hybrid mode (3 days from home + 2 days from Bristol office)
Key responsibilities
Deliver a vision and strategy to drive transformational growth on your retailer account base.
Anticipation on changes in the retail landscape, shopper behaviour or competitors and develop a 360-degree business plan to ensure future profitable growth
Collaborate closely with other functions such as marketing, finance, operations and group functions to align your retailer plan with other departments.
Deliver sales and profitability targets
Deliver sales and gross margin targets in line with budget
Agree, update, communicate and administer all areas of the promotional planning cycle
Deliver an accurate twelve-month rolling forecast that accounts for sales trends, promotions, seasonality, distribution changes, NPD and product exits
Manage a promotional budget in line with forecasts and retail activity plan
Understand retailer profitability through the regular use of a retained margin tracker
Align the organization to your account and negotiation objectives, with an agreed timeline of deliverables
Achieve the highest standards of execution for the DYSON brand online and in stores in line within Selective Distribution agreements
Maximize shopper and consumer understanding through effective category management and retail activation.
Communicate retail activity plan to the field team and provide the field with the necessary tools to guarantee high levels of execution
Use data regularly from Internal and external sources to improve compliance and in store standards working closely with our Retail Activation and COE team.
Ensure that NPD roll out across the retailer footprint is of a high standard
Work closely with retail activation team to identify best locations for DYSON fixtures and to ensure ROI
Responsibility to drive the ecommerce equation (traffic, conversion, AOV, sales) on the retailer website and champion an FMCG mindset
Deliver compelling, well thought through and inspiring presentations to the retailer
Construct ‘Winning Customer proposals’ as part of the Customer Business Meeting Sequence
Hold regular face to face meetings with retailer commercial teams
Organize and deliver Quarterly Business Reviews between senior personnel at DYSON and retailer
Work with internal departments to drive through agreed customer initiatives.
Align the organization to your account and negotiation objectives, with an agreed timeline of deliverables
Influence internal and external stakeholders with impact to deliver results
Establish and maintain effective ways of working with Field Sales, Marketing, Operations Team and other key internal stakeholders to deliver joint success in a matrix focused structure.
Ensure Supply chain KPI’s and efficiencies are set and delivered against.
Handle objections and hold other key stakeholders to account to meet targets and deliver joint activities whilst maintaining relationships.
Deliver clear, concise, motivational and influential communication through multiple mediums (spoken, email, 1:1, group, presentation)
Play a pivotal role in networking and collaborating across the EMEA account management teams, having your voice heard and sharing best practise.
Engage and pro-actively support with other duties as required whilst adopting DYSON behaviours and maintaining the GB Sales Identity.
About You
Strong experience in Account Management within the beauty market with national accounts P&L ownership
Premium sales background in high end FMCG markets preferable
Experience in Beauty category is essential
Familiarity of working in Selective Distribution frameworks
Excellent team-worker with drive and enthusiasm with a collaborative style
Can work independently in a matrix organisation
Worked with and contributed to a high performing sales team
Has been exposed to and owned senior level account negotiations
Evidence of budget control and forecasting across multiple product lines
High level of financial acumen and commercial awareness
Proven oral, written, telephone and presentation skills, particularly in the English language
Computer literate with knowledge of all Microsoft Office applications, especially Excel & PowerPoint
Demonstrable analytical skills
Good influencing and stakeholder management skills
Benefits
Financial benefits:
Performance related bonus
Company paid Life Insurance
Discounts on Dyson machines
Competitive pension scheme
Flexible benefits programme with a growing range of voluntary benefits, including the ability to purchase additional holidays
Lifestyle benefits:
27 days holiday plus statutory bank holidays
Secure bike parking
Free lunch
Health benefits:
Private Medical insurance for all employees
Employee Assistance Program for employee and dependents
Digital GP and prescription service
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
