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Supply Chain Planning Manager


Supply Chain and Logistics
Australia - Sydney Barangaroo Office

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge - more categories, more locations and more people.

About the Role

The Supply Chain Planning Manager supports the Head of Supply Chain and plays an important role to innovate and maintain an effective business planning process across multiple functions.

Core responsibilities include optimising stock availability for our e-commerce customers and strategic retail partners. It’s the link between our supply base in Southeast Asia and the Sales and Marketing teams, dynamically planning and executing under uncertainty for best-in-class results.  As such the ability to build strong relationships and communicate clearly both upstream and downstream is the key driver of success for the role.

By navigating a large matrix structure successfully, this role will focus on getting results in a fast-moving environment, holding accountability for stock availability and supply chain KPIs and significantly contributing to the growth of the ANZ market.

Main responsibilities include but not limited to:-

  • Define & own inventory & Cash Flow KPI to optimise & protect company asset

  • Escalate & drive decision making from LT related to Supply matters and spending

  • Lead supply review process with regional Supply Planning group to ensure short/mid/long term capacity and supply that support market growth and strategy

  • Partner with market demand planners to define/lead effective market S&OP (Sales and Operation Planning) process with LT group and multi-functions focusing on supply consensus and responsive decision making in market side

  • Improve/lead forecast related processes/standards/capabilities that sustain high supply forecast accuracy and reasonability to enable sale & share growths with assets/capacity optimisation

  • Drive decision making on-time based on analysis on supply assumptions, business plans and external data with expertise, and communicate root causes and conclusions with relation functions to develop proper business plan

  • Communicate business risks and opportunities proactively with LT group and related functions to drive corrective plan and actions

  • Manage/communicate supply forecast, implication and potentials effectively with ANZ Management regional supply planning group and sourcing plants to ensure right production and supply

  • Manage supply with market supply chain team within a defined horizon to ensure smooth and effective business operations

  • Guide system related execution for both FG and spare parts weekly/monthly basis and be consultant to a key user who will resolve SAP related system issues

  • Define/deliver demand related KPI & target (forecast accuracy, case fill rate, process health check, etc). Lead supply related processes, visibility and communication as a result of S&OP within market within multi-functions and supply chain team accordingly

  • Ensure right level of supply at reasonable cost that optimises inventory, turnover and safety stock by SKU by working with regional supply planning group. Review/audit demand & supply master data and parameter to ensure healthy system setup and execution

  • Manage 3rd party forwarders to ensure right level of service and cost

  • Ensure quarterly/monthly demand target delivery in terms of Supply Chain POV

  • Define/deliver supply related KPI & target (case fill rate, supply related cost, process health check, etc.)

  • Partner with market demand planners to develop/implement effective demand & supply consensus process to ensure stock availability and case fill rate as a key competitive advantage and enabler for KPI delivery

  • Manage supply plan & execution to deliver best in class customer service (case fill rate) in terms of stock availability and on-time supply from plants

  • Lead implementation of effective business planning process, role and responsibility among multi-functions that covers longer term demand & supply strategy, masterplan, relevant mid-term strategies & tactics, monthly S&OP in commercial side, tracking, root cause analysis and re-application

  • Rapidly build a scalable, agile, engaged and accountable team that is future proof and delivers business objectives, while enjoying their work. Recruit & develop high performers and ensure the “Dyson DNA” is strong within the team

About You

You will bring your deep knowledge on overall supply chain in manufacturer POV and customer (retailer’s) supply chain. You will be a logical and strategic thinker with strong knowledge and experience on demand forecasting and planning processes and End to End supply planning & processes.

Previous skills & experience:-

  • Solid managerial experience in supply/inventory planning

  • Knowledge and experience with SAP or ERP system

  • Knowledge on MS Office and other relevant software for forecasting & supply process

  • Experience operating in a structured IBP/S&OP process

  • Experience working closely with high-performing demand and sales teams

  • Experience in consumer goods or retail would be an advantage

  • Experience operating with a complex offshore supply organisation

  • Strong analytical capabilities


At Dyson, our people are at the heart of everything we do. We value you bringing your whole self to work – your authentic you. We believe that diversity and an inclusive team is what sets us about and brings about great ideas, innovation and growth.

Outside of a competitive salary package, our team members receive additional paid annual and personal leave, a generous above market parental leave offering and ongoing learning and development opportunities.

We have a vibrant and diverse culture that is geared towards recognition and realising ambition. 


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.