- Australia - New South Wales Remote
Our Field and Retails Sales team ensures our machines are presented in an appropriate and consistent way that is recognisably Dyson, to clearly explain our technology and create the right customer experience. This builds our reputation and enables the team to deliver solid long-term sales strategies and plans, while recognising and taking advantage of shorter-term opportunities.
Our Field and Retails Sales team are Dyson advocates who know our technology inside out, and are excited about it. In a constantly changing marketplace we sell Dyson technology across the world to leading retailers. We combine global strategy, local market knowledge with the right trading terms to present Dyson in the best possible way.
About the role
The NSW Territory Manager for our Beauty/Hair care category manages the relationship between Dyson and relevant Australian retailers at Store level within a defined territory (NSW). They are responsible for developing and executing strategic sales plans/activities to grow sales volume, value & Dyson market share within their territory.
The position will require a degree of flexibility to meet customer expectations and from time to time this may include evening and weekend events which may require the individual to stay away from home.
Main Accountabilities and Responsibilities:
Drive sales growth in a defined region
Proactively own and grow your region by identifying and delivering sales-out opportunities and activities at a store level
Take the lead in developing retailer events that inspire and innovate, always showing clear ROI in any activity as well as development in advocacy and ownership within your region
Be a valued business partner to our retailers by delivering year on year growth (value and volume as defined by your KPI’s)
Proactively plan, execute and review all sales activities by account.
Conduct robust business discussions with retailers incorporating market intelligence, category facts, sales data and Dyson marketing and promotional plans
Analyse and interpret sales drivers to influence your call frequency and activity by account.
Utilise current reporting formats to identify trends and opportunities, or request reporting formats as required
Work collaboratively with Team Dyson Regional Managers and Stylists to achieve planned sales-out results
Work one weekend a month in store with Stylists to identify opportunities & challenges
Build brand advocacy with retailer staff
Work collaboratively with Training Team to plan and deliver all territory training activities including in-store retail staff product training, customer events, academies etc
Execute a high level of customer service by being a brand ambassador of Dyson
Effectively communicate to retail managers and sales staff Dyson policies and procedures
Maintain an active knowledge of all Dyson Beauty products including all new product development.
Maintain an active knowledge of all Beauty product categories including competitor and market intelligence
Have full knowledge of your retailers’ internal structure (i.e. Franchisee, Manager, Sales staff, Stock officer, Visual display manager, Claims/Store/Dock person) understand who are the decision makers and influencers, and develop working relationships at all levels where appropriate
Support Head Office Teams
Provide regular reports with photographs on the stores visited and ‘perfect’ retail execution, sharing feedback and best practice
Document and report on weekly sales activities and events (new products, pricing, promotion, or any other important details.)
Support Beauty training events
Work collaboratively with National Account Team to share opportunities, challenges, and ideas to drive growth of Beauty category in your region
Increase awareness of the brand within our retailer stores
Actively seek opportunities in store to be positioned in high traffic/footfall areas and set up and implement incremental display space
Form close working relationships across multiple departments in some stores where required
Promote the full range of Dyson Beauty products including accessories and new product development.
Minimum 5 years’ experience in an equivalent role, preferably within a Beauty category
A valid clean driver’s license
Strong track record of achieving performance targets
High level experience of customer negotiations and dealings
Evidence of commercial and financial expertise
Strong Influencing skills
Energetic, engaging and positive approach with an entrepreneurial flair
Assertive and prepared to see through plans and overcome objections
Strong Computer skills (Excel, PowerPoint, Outlook)
Understands customer needs and is skilful and innovative in ways of addressing them
Competitive salary plus annual bonus plus super and car
Outside of a competitive salary, our team members receive generous product discounts, additional paid annual leave, a generous, above market parental leave scheme and ongoing learning and development opportunities.
At Dyson, our people are at the heart of everything we do. We value you bringing yourself to work and we want to deliver an employee experience that matches the quality we give to our customers. We have a vibrant and diverse culture that is geared towards recognition and realising ambition.
You’ll have regular social activities to take part in and you’ll work with a fantastic team of people every day. Innovation is in our DNA and we are excited to adopt new ways of doing things differently, and better.
At Dyson, it's about more than our machines. We recognise that our success comes from our inventive people. We believe in including everybody and supporting you on your journey with us
We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.