Training Manager

About us

At Dyson we are encouraged to think differently, challenge convention and be unafraid to make mistakes. We’re creative, collaborative, practical and enthusiastic. But most of all we’re hugely passionate about what we do.

Dyson offers a unique opportunity for talented individuals to invent, design and develop market leading products for the global market. Our inventiveness and attention to excellence in everything we do extend into all of our business areas.

About the role

The Training manager will be part of the Helios programme team which aims at delivering new omnichannel capabilities to the business.  

The objective of the Programme Helios is to enable an “anytime, anywhere, any way” omnichannel owner experience within Dyson. This will make it possible to meet an owner’s order requirement flexibly, with more choice for how and when they want it

You’re commercially astute and used to working collaboratively across a number of different business functions e.g.  Group IT, Group Commercial, Group Owner Experience and Markets (countries).

You’re results driven, resilient, love a challenge and have a starter to finisher mentality. You take accountability for your work, not just focusing on the results, but how you execute your work. 

Key accountabilities

• Owning the training workstream through the lifecycle of the programme

• Working with the wider programme team to understand optimum deployment structure for training

• Creating the training approach for the programme including training objectives, timelines, types of training to be delivered and roles and responsibilities

• Conducting training needs analysis considering user group and type of training to be delivered

• Manages the creation of training materials that meets the business’s needs

• Delivering the training material globally across a number of different regions and teams

• Monitoring the success of training and reporting to key stakeholders

About you

Key skills

• Excellent communication skills and customer facing skills, ability to communicate complex ideas simply at all levels of the organization

• Process focus and detail orientated without losing bigger picture

• Quick learner, hands on, willing to be flexible in tasks and activities taken on.

• Team player and collaborative in approach

• Ability to deliver and has a sense of humour under pressure!

• Microsoft packages intermediate + (Excel, Word, PPT, Project, Visio etc)

Key experience

• Proven experience in a training role, demonstrating the ability to develop and deliver content

• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)

• Experience working with transformation programmes

• Experience in deploying trainings into multiple languages and multiple locations e.g. complexity of planning multiple localisation and translations

• Experience in authoring tools like Articulate, Captivate, etc

• Evaluating performance to ensure training is meeting business needs and improving performance

• Proven ability to deliver personally and to lead and manage others to do the same

• A good understanding of how people go through a change and the change process

• Ideally, holds recognized certification or qualification in training

Benefits

• Competitive Salary Package  

• Discount on Dyson products  

• Company Pension scheme  

• 29 days annual holiday plan  

• Company Fitness plan  

• EAP (Employee Assistant Programme)  

• Life Assurance Plan  

• Transportation allowance (0,19€-0,21€/km regardless of the means of transport)  

• Health Insurance – Medical Contribution   

• Eye Examination & Computer Glasses Reimbursement  

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.