Aurora

To support our continued growth across the US, our dedicated Customer Care team in Aurora, Illinois, is on hand to help Dyson owners.

Putting Dyson customers first

We opened our US customer care centre in 2012. Open plan and acoustically engineered, the 14,000ft2 building provides architectural ’ribbons’ in the ceiling to guide employees to ’build bars’ – areas to take machines apart for more accurate advice to customers. With 160 Dyson experts handling 30,000 support queries a day, Aurora serves customers by telephone, email, social media and online chat. And with the number of US Dyson owners set to keep growing, the facility has been designed to expand with it.

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Claire Borgartz

Meet Dyson people

Claire Borgartz

HR Intern, Malmesbury, UK

An HR intern given the opportunity to develop new transferable skills.

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Jobs in Aurora

Showing 1-3 of 3 jobs

  • Call Center Specialist

    Customer Service

    Aurora, IL, USA

    Come join Dyson’s fun, fast paced, and growing Owner Experience team as a Customer Experience Specialist! The Specialist will be responsible for delivering an outstanding, positive customer service and sales experience to consumers who call in with...

    Date posted: 09 September 2019

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  • Workforce Planning Manager

    Customer Service

    Aurora, IL, USA

    This role will be functionally responsible for all scheduling, forecasting, real-time monitoring, and staffing level analyses across a 400+ FTE contact center operation. We are looking for a strong Workforce Manager who will be able to balance long- and...

    Date posted: 15 August 2019

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  • Bilingual Call Center Specialist

    Customer Service

    Aurora, IL, USA

    Come join Dyson’s fun, fast paced, and growing Owner Experience team as a Bilingual Customer Experience Specialist! The Specialist will be responsible for delivering an outstanding, positive customer service and sales experience to consumers who call...

    Date posted: 04 September 2019

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