To support our continued growth across the US, our dedicated Customer Care team in Aurora, Illinois, is on hand to help Dyson owners.

Putting Dyson customers first

We opened our US customer care centre in 2012. Open plan and acoustically engineered, the 14,000ft2 building provides architectural ’ribbons’ in the ceiling to guide employees to ’build bars’ – areas to take machines apart for more accurate advice to customers. With 160 Dyson experts handling 30,000 support queries a day, Aurora serves customers by telephone, email, social media and online chat. And with the number of US Dyson owners set to keep growing, the facility has been designed to expand with it.

See jobs in Aurora

Jobs in Aurora

Showing 1-3 of 8 jobs

  • Sales Order Analyst

    Supply Chain and Logistics

    Aurora, IL, Aurora - USA

    This role will be a strong team player with excellent communication skills. The ability to respond to continual change and challenges within this very fast paced environment while maintaining customer relationships and service levels is essential.

    Date posted: 16 January 2020

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  • Inventory Specialist

    Supply Chain and Logistics, Customer Service

    Aurora, IL, USA

    The candidate will support the Inventory team in achieving and maintaining accurate inventory levels, primarily responsible for processing return credits.  Qualified candidate will be able to properly record return transactions in SAP,...

    Date posted: 13 January 2020

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  • Quality Monitoring & Training Specialist - Canada

    Customer Service

    Aurora, IL, Aurora - USA

    The Quality Monitoring Training Specialist supports the Contact Center by facilitating coaching/development initiatives with agents both in office and working remotely as well as monitors customer satisfaction levels through an evaluation process...

    Date posted: 10 January 2020

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