Aurora

To support our continued growth across the US, our dedicated Customer Care team in Aurora, Illinois, is on hand to help Dyson owners.

Putting Dyson customers first

We opened our US customer care centre in 2012. Open plan and acoustically engineered, the 14,000ft2 building provides architectural ’ribbons’ in the ceiling to guide employees to ’build bars’ – areas to take machines apart for more accurate advice to customers. With 160 Dyson experts handling 30,000 support queries a day, Aurora serves customers by telephone, email, social media and online chat. And with the number of US Dyson owners set to keep growing, the facility has been designed to expand with it.

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Will Rudd

Meet Dyson people

Will Rudd

Senior Management Accountant, Hullavington

From finance graduate to Senior Management Accountant, while completing an ACCA qualification.

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Jobs in Aurora

Showing 1-3 of 3 jobs

  • Manager, Digital Customer Support

    Customer Service

    Aurora, IL, USA

    The Contact Center Operations Manager is responsible for overseeing all operations in the center and fostering an environment of service excellence across all CX channels. The ideal candidate will have experience driving performance and managing...

    Date posted: 26 April 2019

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  • Recruiter

    People

    Aurora, IL, USA

    Dyson is looking for an energetic and committed Recruiter to join our newly formed America’s High Volume Recruiting Team. The High Volume Recruiter will be responsible for recruiting a variety of customer service, call center and...

    Date posted: 13 June 2019

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  • Workforce Planning Manager

    Customer Service

    Aurora, IL, USA

    This role will be functionally responsible for all scheduling, forecasting, real-time monitoring, and staffing level analyses across a 400+ FTE contact center operation. We are looking for a strong Workforce Manager who will be able to balance long- and...

    Date posted: 23 May 2019

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