Aurora

To support our continued growth across the US, our dedicated Customer Care team in Aurora, Illinois, is on hand to help Dyson owners.

Putting Dyson customers first

We opened our US customer care centre in 2012. Open plan and acoustically engineered, the 14,000ft2 building provides architectural ’ribbons’ in the ceiling to guide employees to ’build bars’ – areas to take machines apart for more accurate advice to customers. With 160 Dyson experts handling 30,000 support queries a day, Aurora serves customers by telephone, email, social media and online chat. And with the number of US Dyson owners set to keep growing, the facility has been designed to expand with it.

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Yvonne Tan

Meet Dyson people

Yvonne Tan

Digital Motor Engineering Manager, Singapore

A key figure in Dyson digital motor production and the Dyson-NTU Studio in Singapore.

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Jobs in Aurora

Showing 1-3 of 4 jobs

  • Office Coordinator

    Facilities

    Aurora, IL, USA

    Based at our Call Center in Aurora, IL this role will work with the Estates team and help deliver an exceptional service. You will be a visible point of contact for occupier groups, visitors and all suppliers using and visiting our facilities. Critical to...

    Date posted: 23 April 2019

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  • Customer Experience Project Manager

    Project Management, Customer Service

    Aurora, IL, USA

    The Project Manager, Contact Center Operations is responsible for leading a range of projects in a fast paced environment on the Customer Experience team.  These projects include but are not limited to company initiatives and ad-hoc...

    Date posted: 17 December 2018

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  • Manager, Digital Customer Support

    Customer Service

    Aurora, IL, USA

    The Contact Center Operations Manager is responsible for overseeing all operations in the center and fostering an environment of service excellence across all CX channels. The ideal candidate will have experience driving performance and managing...

    Date posted: 26 April 2019

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